Question about Kenmore 80809 Microwave Oven

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Turntable problem 80802

My plastic piece beneath the turntable that fits onto the turning mechanism won't stay on. it pops off. Now the plastic is worn out. It wouldn't stay on from the beginning. I bought it used. Could the turntable be the wrong one for the micro? Perhaps that is why the plastic piece pops off? Please help!

Posted by livy ooo on

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William Miller

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It looks like the mechanism on those models consists of a glass tray a roller ring, and a motor, but in the diagram I don't see a coupler... The coupler may be built in to the motor or tray. You can visit http://www3.sears.com/ and enter your exact model number - like 721.80802### - not just 80802. The parts lists and exploded view diagrams for the turntable parts should be located in the section "Interior Parts 1". Those will help you figure out what part(s) you need, which you can order online or by phone or in any Sears store. If you need more help, repost with any new details you have. I appreciate your rating of this reply.

Posted on Nov 15, 2006

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Attempt this only if you are competent.

But here is a basic method if you are mechanically minded and have electrical safety knowledge.

I am assuming the plastic coupler is not split or broken and causing the problem.

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YOUR SAFETY IS PARAMOUNT!

Attempt this only if you are competent.

But here is a basic method if you are mechanically minded and have electrical safety knowledge.

I am assuming the plastic coupler is not split or broken and causing the problem.

The motor assembly is fixed to the base of the oven usually with two screws and access is obtained usually by removing the inspection plate directly beneath the motor. It is usually a plug in synchronous motor that revolves at a few revs per minute but the plastic cogs in the motors gear box fail and the motor assembly must be replaced. They are fairly inexpensive and obtainable usually from a domestic appliance repair shop.
If you feel confident, disconnect it from the mains power, remove anything in the cavity and turn it upside down if it is a tabletop model, a little more complicated if it is built in!
Remove the inspection plate, sometimes it must be cut out with sharp cutters, and disconnect the motor. Remove the motor and go and get a new one. Fit the new motor and fit the inspection cover back on the base by turning it to fit and using an extra screw fix it then put the microwave back in its position. Plug it back in, with the turntable and plate. Put a cup of water on the plate inside of the oven and heat for 20 seconds to check the plate goes round.
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YOUR SAFETY IS PARAMOUNT!

Attempt this only if you are competent.

But here is a basic method if you are mechanically minded and have electrical safety knowledge.

I am assuming the plastic coupler is not split or broken and causing the problem.

The motor assembly is fixed to the base of the oven usually with two screws and access is obtained usually by removing the inspection plate directly beneath the motor. It is usually a plug in synchronous motor that revolves at a few revs per minute but the plastic cogs in the motors gear box fail and the motor assembly must be replaced. They are fairly inexpensive and obtainable usually from a domestic appliance repair shop.
If you feel confident, disconnect it from the mains power, remove anything in the cavity and turn it upside down if it is a tabletop model, a little more complicated if it is built in!
Remove the inspection plate, sometimes it must be cut out with sharp cutters, and disconnect the motor. Remove the motor and go and get a new one. Fit the new motor and fit the inspection cover back on the base by turning it to fit and using an extra screw fix it then put the microwave back in its position. Plug it back in, with the turntable and plate. Put a cup of water on the plate inside of the oven and heat for 20 seconds to check the plate goes round.
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YOUR SAFETY IS PARAMOUNT!

Attempt this only if you are competent.

But here is a basic method if you are mechanically minded and have electrical safety knowledge.

I am assuming the plastic coupler is not split or broken and causing the problem.

The motor assembly is fixed to the base of the oven usually with two screws and access is obtained usually by removing the inspection plate directly beneath the motor. It is usually a plug in synchronous motor that revolves at a few revs per minute but the plastic cogs in the motors gear box fail and the motor assembly must be replaced. They are fairly inexpensive and obtainable usually from a domestic appliance repair shop.
If you feel confident, disconnect it from the mains power, remove anything in the cavity and turn it upside down if it is a tabletop model, a little more complicated if it is built in!
Remove the inspection plate, sometimes it must be cut out with sharp cutters, and disconnect the motor. Remove the motor and go and get a new one. Fit the new motor and fit the inspection cover back on the base by turning it to fit and using an extra screw fix it then put the microwave back in its position. Plug it back in, with the turntable and plate. Put a cup of water on the plate inside of the oven and heat for 20 seconds to check the plate goes round.
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YOUR SAFETY IS PARAMOUNT!

Attempt this only if you are competent.

But here is a basic method if you are mechanically minded and have electrical safety knowledge.

I am assuming the plastic coupler is not split or broken and causing the problem.

The motor assembly is fixed to the base of the oven usually with two screws and access is obtained usually by removing the inspection plate directly beneath the motor. It is usually a plug in synchronous motor that revolves at a few revs per minute but the plastic cogs in the motors gear box fail and the motor assembly must be replaced. They are fairly inexpensive and obtainable usually from a domestic appliance repair shop.
If you feel confident, disconnect it from the mains power, remove anything in the cavity and turn it upside down if it is a tabletop model, a little more complicated if it is built in!
Remove the inspection plate, sometimes it must be cut out with sharp cutters, and disconnect the motor. Remove the motor and go and get a new one. Fit the new motor and fit the inspection cover back on the base by turning it to fit and using an extra screw fix it then put the microwave back in its position. Plug it back in, with the turntable and plate. Put a cup of water on the plate inside of the oven and heat for 20 seconds to check the plate goes round.
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YOUR SAFETY IS PARAMOUNT!

Attempt this only if you are competent.

But here is a basic method if you are mechanically minded and have electrical safety knowledge.

The motor assembly is fixed to the base of the oven usually with two screws and access is obtained usually by removing the inspection plate directly beneath the motor. It is usually a plug in synchronous motor that revolves at a few revs per minute but the plastic cogs in the motors gear box fail and the motor assembly must be replaced. They are fairly inexpensive and obtainable usually from a domestic appliance repair shop.
If you feel confident, disconnect it from the mains power, remove anything in the cavity and turn it upside down if it is a tabletop model, a little more complicated if it is built in!
Remove the inspection plate, sometimes it must be cut out with sharp cutters, and disconnect the motor. Remove the motor and go and get a new one. Fit the new motor and fit the inspection cover back on the base by turning it to fit and using an extra screw fix it then put the microwave back in its position. Plug it back in, with the turntable and plate. Put a cup of water on the plate inside of the oven and heat for 20 seconds to check the plate goes round.
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