Zanussi W1242W Front Load Washer Logo
Kate Desforges Posted on Nov 12, 2006
Answered by a Fixya Expert

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The fabric softener doesn't go in...

Hi there, my Zanussi washing machine works fine apart from the fact that it doesnt seem to dispense the fabric softener...it just stays in the compartment and the water doesn't seem to drain into it. Any thoughts?

  • Anonymous Mar 20, 2014

    water is not going through the fabric softener drawer

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  • Master 641 Answers
  • Posted on Aug 04, 2007
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Joined: Apr 02, 2006
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The detergent dispenser is located above the detergent drawer. A water pipe is connected to it and water entrance and distribution to drawer's cells (following the programmed cycle)are done by a lever's movement (part of the dispenser). The lever movement is controlled by two solenoids that received their power from the timer. By opening upper machine's cover you will have an access to the dispenser. Disconnect the power cable from the machine before moving to next test !!!! Look first that they are not any disconnected wires. Move manually dispenser's lever and see if water running to all cells (depend on your movement). In case it doesn't work properly remove the unit from the machine and try to clean it (I hope it will help, otherwise you should replace the unit). In case it works properly (manually) - you should test by a multi-tester solenoid's resistance. the one that doesn't have a resistance measurement should be replaced. Good luck !!

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