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Question about Viking VDSC307-4B Dual Fuel (Electric and Gas) Kitchen Range

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Self clean burnout

We Used our self clean for the first time on our 2 year old range and smelled something burning the oven stopped working after that . The repair company has been out five times and has changed the relays the preheat board twice the main heater element . The last time they were here the repair man spent three hours replace the relays the preheat board /checked the oven and it went to preheat and in to bake mode with no problem we thought he had it fixed he put every thing back in place and when we went to use it the next day once again it did not work and the element got just barely warm . The realays and the preheat board are burnt out. There is something that they must be missing for these parts to keep burning out. Could the the selfclean caused too much heat in the range and caused a wire to burn and may be shorting out the boards /relays Need Help

Posted by lance demuro on


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1758, have the technician start with the terminal block. This is where the power is hooked to the range. Check for loose connections, cracks, burnt wires. Are you sure the board and relays are burnt out? Have him check the thermal disk that sits on top of the oven cavity. If this is open, no heat. In the past I had to move or elevate these TCO's away from the vent. I would use two small nuts to elevate it from the oven body to prevent it opening during cleaning. These are just a couple of things to check. back.

Posted on Nov 13, 2006


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