Question about Casio Exilim EX-Z40 Digital Camera

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Zoom extended but no power

The camera was turned on and the zoom extended fully, but then it just stopped working. There is nothing on the LCD screen and it cannot be turned on/off, but the zoom is still extended. When the play or capture button is pressed there is a noise from inside the camera as if it is trying to do something but can't. Any suggestions? Thanks bec

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  • 374 Answers

You are going to have to send that in to be fixed. Even if you call tech support they would tell you that.

Posted on Jul 08, 2007

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Posted on Jan 02, 2017

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It sounds like you have a damaged zoom servo.. which is odd because you're camera probably extends the lens once it's originally turned on. The motor/servo is kind of expensive to replace and it may be more cost effective to purchase a newer camera. 
To make sure i'm correct. try turning your camera on with your hand over the lens to stop it from protruding. if you get a similar or the same message then it's the motor. If it just beeps then i have no idea what the issue is. Has the camera been dropped recently?

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Hi
Had the same problem a few months ago.There was a high pitchedwhisltle and I think the screen said "lens fault.turn off camera" or something similar.Bought a G9 to replace as the 7 was out of guarantee but sent the 9 back to the e-bay reseller as it was obviously secondhand with grit around the lens ring and the viewfinder.Ebay never again!.So 3 months ago ago I tried the G7 again with a fresh charged battery before I consigned the camera to the loft.I noticed that each time i switched on the whistle and message was there but the lens extended slightly further each timeso I kept rebooting until the lens was fully extended.Turned the camera off and on again and everything was back to normal.It seems that this may be Canons protocol when a camera goes back.Its been absolutely fine until today.It wont boot up at all.I have tried 2 fresh charged batteries and its dead.Any ideas anyone?

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Hi,

you may have these symptoms,
Symptoms :
  1. After pressing the power button in capture mode, the lens would extend and a slight humming from what appeared to be the auto focus motor could be heard for about 5 seconds. When the motor stopped humming, the camera would beep and display E:61:00 in the LCD Screen.
  2. Camera would extend the lens but not be able to focus on anything past 8 inches or so.
  3. Zoom in and zoom out would not work.
  4. Playback mode and the Setup mode was not affected.

To fix this problem,


Do these...

A) Put the camera about a half inch from a hard surface.
B) Let the lense go out and hit the surface and retract a little bit. Let it go out all the way when it tries the next time.

If that doesnt fix it, try this:
A) Turn it on and let the lense go out fully
B) See where the lens comes out of the camera? The little round crack that surrounds it? Wiggle the lense a bit and blow in there a bit. (Be sure not to blow on the lense!)

Now turn it off/on again, and it should be fixed!


If not, try these steps a few more times. If still nothing, then I suggest you to call Sony, but this DID work for 90%, so hopefully it''ll work for you :)

Thanx for using fixya,
Cheers.

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I used to get that error all the time with a earlier Fuji FinePix with the slide-over lens cover. If the cover wasn't pushed back completely, the lens would extend only so far and then give an error. Make sure that there's nothing (dirt, hair) on any of the lens surfaces and make sure the lens is fully extending when you do turn the zoom on. Don't let anything touch or bump the zoom while it's moving, either.
Not sure if this will help, since you have a different model. This is what worked for me, though.

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The only solution is to replace the lens module.that module is very costly. hope it help

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when the lens comes out grab it and lightly!!! push it to one side this worked on a cannon i have

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the same thing happened to me. I took my camera apart - just removing the case. I then operated my camera and it became "unstuck". now it works just fine. I put the case back on and all is just as before.

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