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IOGear external FireWire HD

When I try to save a picture to the HD, the drive motor continues to run, but the blue pilot light goes out and I get shut out. email: [email protected]

Posted by Tom Ahlers on

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You may take out the drive and connect it directly to your computer using it's IDE cable to check if the HDD still work. This will help you check if the problem was caused by the enclosure or if the HDD is already defective.

Posted on Jun 24, 2009

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First, if you can detect the HD in your Device Manager but not under the Disk Management, then the IOGEAR Tech Support is could be correct.

If that's the case, you need to contact IOGEAR and ask them to send you a USB Y-Cable. That Y-Cable is FREE. IOGEAR will just ask for your billing address, and they can send you one for free.

That Y-Cable has two type-A USB and one mini-B USB ports. The two type-A should be connected to the computer, and the other end to your HD. Having two USB connected to your computer, that should be enough for the HD to get power from the two USB ports.

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