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Question about Adesso (CYBERTABLET12000) Graphic Tablet

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Adesso cybertablet 12000 mouse and pen problem

I bought the adesso cybertablet 12000. I ran the installation as directed on the manual. Although the installation was successful the tablet does not seem to recognize the pen or the mouse. When the tablet is plugged the LED light blinks as it should. But it does not change to a steady green light or anything when the mouse or pen are on top of it. I tried changing the batteries several times for new ones but there is still no signal of them. I am pretty new with tablets... so maybe there's something really simple i'm missing... please help!

Posted by Lucero Ruiz on

  • Anonymous Oct 20, 2008

    I have the same issue, except my tablet will recognise the mouse, but not the pen. I know it's not a battery issue since I removed the battery from the pen and tried it in the mouse and it worked fine - the tablet just doesn't seem to be recognizing the pen.

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1 Answer

Anonymous

I had the same problem way back with my wacom tablet. Mine was due to mouseware drivers. Soon as I got rid of them it was fine. So if you have mouseware drivers it may be interfering with the wintab drivers

Posted on Sep 25, 2007

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Below is the full text of an email I sent to the Adesso Company. They sent me a response in just a couple of days.

I tried it out on an Adesso 8600 Cybertablet. It works perfectly.

Complete email below this line:
Hi there,
Please install the following driver from the following link pertaining to your operating system.
Windows Vista - 3.14.09 (4.15 MB)
Windows Vista 64-bit - 3.14.09 (4.15 MB)
This will resolve your issue.


Thank You!

[email protected]
Adesso/ ADS Tech Support
Toll Free: 800-467-1195
Compoany: 909-839-2929
Adesso Inc www.adesso.com
ADS Tech www.adstech.com


From: Spence Meyers [mailto:[email protected]]
Sent: Tuesday, November 11, 2008 8:31 AM
To: [email protected]
Subject: cybertablet 8600


I have had my cybertablet about 6 months. It works fine on my old computer but not on my new vista computer. I downloaded the new drivers from your website that say Vista on them but I still get a double cursor. I have found that many people on internet forums are having this same problem. Are you going to make a vista compatable driver for the 8600?
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