Question about Sharp UX B700 Plain Paper Inkjet Fax

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Unable to receive faxes

My fax machine rings and the lcd screen says "no service" and we cannot receive the fax. I was able to send a fax. It is nothing with the outlet. Any ideas?

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  • Anonymous Feb 11, 2008

    pressed

  • Anonymous Feb 11, 2008

    pressed some buttons to get from telephone to fax

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Do you try to recive the fax mannually,or maybe you fax is not set to auto ,or just jour fax is set to telephone.try to set him on the fax

Posted on Feb 07, 2008

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1 Answer

Cannon Fax Machine Super G3 Unable to send. Phone rings but does not send. No error message.
In order to send, the recieving machine and the sending machine need to handshake (agree on setting, etc.)
If, as your description says the phone is ringing, I presume your are the sender.....what you need to hear is the other machine pick up, and then fax screech noises..... Test by calling the receiving fax by regular phone, and you should hear a pickup and fax noises....if not, your machine would never send.

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go to menu option and choose the option fax and set the parameter like auto receive or manual set the ring auto answer mode after certain ring. If it is in auto receiving mode it will receive the fax after the ring which you set.

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Go to settings and enable Rx.

The fax machine doesn't
receive documents
automatically.
•
•
Make sure that the reception mode is set to
FAX. If you subscribe to a distinctive ring
service, make sure that the Distinctive Ring
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This machine can also block faxes from certain numbers if you wish. Your manual is here;

http://pdf.textfiles.com/manuals/FAXMACHINES/Sharp%20UX-460%20Plain%20Paper%20Fax%20with%20TAD.pdf

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After a few rings, does your call go to voice-mail?

Does the LCD screen on the printer show "incoming call" ?

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Check the number of rings your fax machine is set to. Chances are, the answering machine is set up for 4 rings and the fax machine is set up for 6. If this is the case, change the number of rings on your fax machine to 2 or 3 rings to ensure an incoming fax will go directily to the fax machine. If the fax doesn't recognize the call as a fax, it will go through to the answering machine.

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Could the message be reading "TAD"? If you have an answering machine hooked up anywhere on the same line as the fax, you need to refer to page 16 of your manual. Set your answering machine to 2 rings and de-activate the toll saver mode. If you have a dedicated fax line without the TAD, set your fax recieving mode to fax only by pressing the MODE button under the LCD display untill fax only isindicated

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Try calling your fax machine with a cell phone to see if the fax answers. If not, check that the phone wire to the fax is plugged into the LINE socket, NOT THE PHONE SOCKET on the fax machine. Next, go to the MENU on the fax.You may have to check or change one or more of the following settings by trial-and error to fix the problem. BEFORE YOU CHANGE ANY SETTING, WRITE DOWN OR PRINT OUT THE ORIGINAL SETTINGS. In the MENU, find FAX SETTINGS, FAX SET-UP, or INITIAL SETUP settings. Try changing one or more of the following: PULSE/TONE, RECEIVE MODE, SEND MODE, RING DELAY, RING TIME, OVERSEAS MODE, etc.

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If you can send and receive faxes from other telephone numbers, do not worry. However is sending that annoying fax has humidity issues with his phone line.

Be blessed.

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I would suggest there is nothing actually wrong with your machine, as you can indeed receive faxes from other parties. The problem mostly likely lies with the equipment and/or lines of the sending party. One thing you might suggest to them is to turn off ECM (Error Correction Mode) and/or lowering the sending/receiving speed of the machine - preferably the sending speed of the sending party.

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