I have had my ilo for about 6 mo. and it was working fine. About a month ago it started just playing the music but not the voices in the songs. I tried changing the battery but no luck. I even changed Head phones thinking that was the problem. Please Help!!!!!
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I've had this happen a couple of times in the last 6 months. You can get it to play again by chosing the format option from the settings menu. Of course, then you've lost everything you had loaded on to it. Download your music/audio books again and they will play.
Try this... 1. Open up your My Computer Icon to show your drives installed on your computer and take note which ones are installed. Leave this window open. 2. Connect your ILO device and wait for the two additional movable disk drive to appear in your My Computer window (ex: removable disk drive [E:], removable disk drive [F:]) 3. Right click the first drive that appears (ex: [e:] if the removable drives show as [e:] and [f:]) and select format 4. Click "start" on the format window 5. Disregard the warning notice that pops up 6. Once that is complete retransfer all of your music and then your device should function properly.
i had the same problem useung a sd card. i figured out my computer was not saveing them in order. that is how i fixed it for mine. also i found out my mem card would only let me use around 122 songs, and then i would have a derectory crete problem, i solved that by putting my music in folders, then i could use more songs.