Question about HP Photosmart 3310 Printer

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Printer problems for HP Photosmart 3310

On a Friday my printer worked. On a Monday it would only print a test page. I contacted HP and they advised me to try the following and the printer doesn't work at all now. Restoring system Updated USB's- they are working properly and have uninstalled and reinstalled printer program several times. please help!!!! Thanks

Posted by sandra mcabee on

  • Anonymous Jul 23, 2008

    Having problems with printing, only test pages are printing.

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Anonymous

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It is a software problem steve.

I have the same printer.3310 HP.

Reinstall your software and this will get fixed.

One of the files is corrupt and is not letting your 3 in one take a jump start.

Posted on Jul 17, 2008

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Anonymous

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HP Photosmart 3310 All in One:

Upon powerup provides normal display for several minutes then begins a series of short gearing noises (does this 3 times).

Displays "Scanner Failure - Fails to Scan, Copy, or Fax - Press OK".

If "OK" is selected then print functions work (say a file from Word". Powerdown is ok.

Attempts to use other functions fail and powerdown fails (just hangs)

Is this a software or hardware problem?

Thanks,

Steve

Posted on Jul 12, 2008

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Geraldine Watts

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Try running antispyware and virus program to eliminate this, housecall is online, thorough and free. It removes it too. Try and see if updating the actual drivers help off HP website. Check settings to see if it is not accidentally set to only print test page or to work offline or similar, uncheck tabs if they are.

Posted on Aug 17, 2007

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Its like when you have to many network drives all hooked up and you plug in a USB device, Windows pops up those anoying bubles saying its detected, but in My computer it doesnt show.

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