Singer CE-200 Quantum Futura Computerized Sewing Machine Logo

Question about Singer CE-200 Quantum Futura Computerized Sewing Machine

1 Answer

Carriage not returning

I will be working on a project, and the carriage get stuck it tells me to take the hoop off and put the small one on. But its a project for the large hoop, Then when I have the small one on, the carriage gets stucks and says put the big hoop on. It is like the carriage is stuck. I take off the hoop and it wont return the the stand by position. I have ruined so many items by this. Any hits would be greatly appreciated. I just got it in Aug 2006. I get no shere with Singer Support.



1 Answer


  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Dear Netter - I too have a CE-200 Quantum Futura Sewing/Embroidery Machine. I have run into similar problems. I have tried the various things suggested: remove hoop, turn off machine, turn on machine, replace hoop. However, often the carriage does not return to the initial location (carriage all the way to the left, mounting plate all the way to the bottom, closest to the user). I have found that with the gradual application of force, I can pull the mounting plate all the way to the bottom of the carriage. I turn off the machine before I do this. I have not tried to move the carriage to the right or left; I have not had to. Sometimes when I turn the machine on, it beeps steadily (more than the usual 3 or so complaints). But when I turn it off and on again, eventually it is ready to continue embroidery. By doing this, I may be causing damage to the machine or making the warranty void. If you do it, you may face the same problems. Or it may make your machine into an expensive paperweight. I can't offer you a complete solution for your problem, but I hope this helps.

Posted on Dec 04, 2006


Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:


My xl400 singer embroidery carriage has stopped working. Will not move at all when machine is turned on. Also keep getting msg error about hoop size but no hoop attached.

The switch for "sew" or "embroidery" must first be in the "embroidery" position.
Make sure the connections are very firmly pushed in.
If it still isn't functional it may require some small motors to be replaced. The motors are what makes the hoop move.

Singer Quantum XL 6000 embroidery unit keeps saying the embroidery hoop is loose or not installed. There is some problem with the electronic contacts and the embroidery hoop. Can't get any help.

Try push in and push out your hoop several times into the carriage, then if the problem is still there, most likely the carriage hoop lock sensor is faulty.

Embroidery unit

This can happen, click back to tools option check whether hoops selection is correct. If this is not the problem, off your machine then put on again. If message remain pull out the embroidery carriage & push in again. Hope it can work.
In jam situation, just exit from your embroidery option, fix the jam by moving the embroidery carriage, work on a different design and see if it work. Sometime a design may not work fully.

Strange noise from the lever that connects the hoop to carriage

Sounds like you may have a belt problem or possibly an object in the carriage system. Underneath the free arm there is a cover that can be removed so you may inspect the area. I would remove it and take a look, maybe you will be lucky and find an object there that is causing the noise.

My futura ce200 is driving me insane because i have the small hoop selected on the computer but the machine thinks that the large hoop is selected. How do i fix it??

Before attaching small hoop, turn on power switch to
move the carriage to embroidering standby position, and
turn off power switch.

check troubleshooting in manual

user manual link

hope this helps and you get it working soon =)

Hoop carriage is stuck

mine soes thissometimes, when you turn it on and it starts to beep, i move the presse foot lever up or down, and it should stop.

Carriage of my futura 200 is stuck

Turn off the machine, remove the Hoop from the embroidery arm, then turn it back on. You'll notice some of the hoops have an extra piece of metal that the machine identifies it with. Mine just didn't like the hoop I had on.

Futura ce-200 "parked" in wrong position.

I think you might have damaged the embroidary arm.

Contact these people for some advice.

Gezina sewing machine
(012) 335 0636

The embroidery carriage

Wow, I finally get to have a solution.
1. Turn the machine off.
2. Remove the hoop.
3. CAREFULLY slide the bar on the embroidery unit to the left.
4. CAREFULLY slide the piece where the hoop attaches toward you.
5. Turn on the sewing machine. The machine should take the unit to "standby" with a click.
6. Attach the hoop with the power on.
7. Exit the Futura program.
8. Restart the software.
This "should" fix the problem, however, you may have to repeat this process more than once to get it to "stick".

My emroidery carrage reads the wrong hoop i have done every thing the manual says to do but it still tells me the small hoop is in when

When using either hoop you should place the frame on the carriage before you send across the design as there's a sensor in the carriage. Also when you send across the design and it asks you if you want the design optimised for speed you must always say YES. If this doesn't work then i suggest sending the machine to your local agent as the sensors may be faulty.
Not finding what you are looking for?


Ask a Question

Usually answered in minutes!

Top Singer Sewing Machines Experts

Cindy Wells

Level 3 Expert

6491 Answers

David Shaub

Level 3 Expert

2994 Answers


Level 1 Expert

47 Answers

Are you a Singer Sewing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides