I just got the camera less than one month ago and yesterday when I went to turn it on the lens extended out but the camera never came on. Now the lens remains in the extended position and the camera is unreponsive to anything I do. I have fully charged the battery and tried again with the same results. The green light flashes once when I press the power button but then there is no sign of life at all. I can here a sof clicking noise for about one second inside the camera if I hold down on the power button but that accomplishes nothing either.
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I like Google. In an attempt to find a solution for this same problem, I stumbled upon this site. Seeing as this was posted months ago, I'm not sure if this will be checked again, but it can't hurt to have a suggestion, just in case it turns out to be right. Without opening the camera for sure, what I can tell is that the lens extends and retracts by rotating. Essentially, the lens is a series of threaded cylinders that, when turned one way, move outwards, and when turned the other way, move inwards. What you're describing, especially the bit about the clicking, sounds like this threaded bit of the lens casing has come either off-track, or snapped, or something to that effect. I would suggest (if you're feeling secure in your abilities) taking the device apart and getting a good idea of exactly how the lens retracts and extends. Once you've determined this, you may simply be able to reason what would stop it from moving. I can almost guarantee that if the lens is designed to extend upon power-up and retract upon power-down, then an attempted power-up would be aborted if the lens can not extend. I might be losing the focus a tiny bit, but the idea is that essentially the lens will not screw in or out because it's either jammed, or cracked, or just off its track somehow. This can easily happen if the camera is dropped or jostled just hard enough. So my solution, if you can consider it that, is to disassemble the camera to see whether the threads are just off-track, or if there's some sort of mechanical breakage inside. If it's the former, then it may be as simple as realigning the threads. If it's the latter, the cheapest solution would be to find another of the same camera on eBay that is broken in a different fashion, then use the part(s) that you need to get yours working again. I hope this helps someone!
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Wxact same problem here :(
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