I am trying to print my guest receipts and it is only printing out a quarter of the sheet with no ink.
hello, lets see if we can seperate problem with computer and printer, try running printers self test, i am curios if the machine will print properly, turn printer off, then hold paper feed button and turn machine on, paper will feed and print, once the first test pass, if you want to print the rest, press paper feed button, and machine will print and cut paper, this test is rather a little long, but it will give you info regarding paper feed, and cutting as well as impressions. if paper is dragging, check to see if the paper in machine is in correctly, you might want to check this out first, if the paper is in correctly, then problem is feeding, this is a little hard to clean, but you might want to try some isoproply alcohol and put some on the lead in paper, just enough to get paper wet, and try to allow machine to feed in, or maybe, if paper is already feeding in wet some area before going into machine with alcohol, and press feed button, and allow the paper to feed thru. tear off paper and try the printer test again. if still fails then machine has a problem and will need service.