Cartridge got jammed as I replaced it and I had to prise the cover over the cartridge up a little to get it released. Cartridge now ok but printer won't print and message appears on printer 'cover open'. Also - message on computer appears, saying: Push the scanner support in Lower the scanner unit to close Press continue button Have done this and checked scanner unit is securely closed but can't get rid of messages and printer won't print.
SOURCE: Changing ink cartridges
Do you use generic ink carts?
Those do make a lot of trouble with different errors.
Use another cart and it should disappear.
The technique of brother printheads demands some ink to keep the printhead working. Otherwise it will dry out. Therefore the machine runs some auto cleaning cycles (about once a week).
You should set date and time and leave the printer on power (You can turn it off by pressing stand-by-fax. But do not unplug/disconnect it from power outlet. Otherwise the printers logic thinks that if the printer is reconnected that it is newly initialized and pumps a lot of ink into the waistinktank).
The amount of ink when running auto cleaning cycles is about 1/10 of the amount of the initializing one!
Not a cleanable type head, filiment gets burnt, when ink is not around it when printing is done. Ie dodgy ink blocks lines or has air in it and has permanently stuffed the print head, fix on brothers is replace head, cost excessive.,..time for the bin and the newfound wisdom that inks aint just inks.
Ink empy or no inks is read in ink well compartment via a black flag in ink cartridge that must be up and floating as not to obstuct photocell in well area.. check the rectangler bump in rear middle of cartridge. All cartridges must have flags up ie not empty, seeing ink does not indicate a cartridge with ink, a little is always left to prevent air entering system, hence machine calling out no innk cartridge to prevent damage...
Had same problem. Closer inspection revealed bit of paper out of sight. Removed the toner cartridge and worked to free torn paper. Then restart. Hope it helps.
At 1 of the end sides of the cartage you will see a little window, a beam of light hits that window to determine if you need Ink..Place a small piece of Electric tape over that window and.wallah print,fax and copy away. Brother is a ripoff-A cheap printer that auto-cleans(wastes ink) and locks the whole system claiming your out of Ink or low>>>But this is sure to work! ;)
Try to re-seat the cartridges in the printer. Open the printer
cover > remove the cartridges > close the printer cover > re-brick you
printer by pulling out the power supply - black box behind the printer where
the power cord is plugged in, and re-plug after 10 seconds. When the printer
turns on, reinsert the cartridges and close the cover. Try to print a document
again to verify that the problem is fixed.
If that doesn't help, the problem could be due to a clogged print
cartridge nozzle. Please follow the steps below to fix print quality issues
with your model:
From the Maintenance tab, select Clean to fix horizontal streaks.
Your printer will then print a page forcing ink through to clean the print
After printing the test page, try to print a document again to verify that the problem is fixed.
The flashing light could indicate either a communication problem
between one of your cartridges and the printer, a short in one of the
cartridges, paper jam or the cartridge carrier has stalled. Please follow
the steps below to fix the problem:
Make sure the printer is on.
Open the printer cover. The print cartridge carrier moves and stops at the
loading position, unless the All-in-One is busy.
Remove both cartridges from the carrier.
Close the printer cover.
Rebrick (pull out power supply, black box where the
power cord is plugged in at the back of the printer, and put it back after 30
When the printer turns on, reinsert one cartridge first.
Close the printer cover and check for any errors.
If no error appears, reinsert the other cartridge. Close the printer cover.
9. Replace whichever cartridge is causing the error to appear with a new cartridge.
Usually answered in minutes!