Question about Canon DR-2580C Path-Through Scanner

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Error Message-- Error in shading position (-4431)

I recently purchased the Canon DR-2580C printer (used) and installed the latest drivers to my PC running XP Media Edition system software. The computer recognizes the scanner, initializes through both Photoshop and Acrobat using Twain. I receive proper dialog boxes until I actually select and click on "Scan". Immediately I get a Scanner Error messages "Error in Shading position (-4431)" It stops the scan process...and absent the original manual, I'm at a loss as to what to do to resolve this. Any suggestions? Thank you in advance for your help. Is there a place to puchase a User's guide or owners manual for this scanner? That would be helpful too.

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  • dbfinn Jan 16, 2008

    Turning it off and on does not work.

  • bens30 Sep 04, 2008

    I also have the same problem. I already tried to turn off the scanner and turn it on again with no success. I also noticed that my scanner's LED keeps on blinking.

  • Anonymous Feb 27, 2009

    Please describe the specifics of your problem below. We'll add your post as a comment to xtreme's "Error Message-- Error in shading position (-4431)" problem, and notify you when a new solution is offered.

  • Anonymous Feb 27, 2009

    Error in shading position (-4431)" problem

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The issue at hand here is a sensor error. Cut the power to the machine for at least five seconds. Then reboot the scanner and the sensors should reboot. This solved the problem for us. Good luck to you.

Posted on Jun 27, 2007

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2 Answers

"I get an error "Error in the back shading motor (4431) and the scanner stops. How can I fix it?
This error can be caused by a mechanical problem during the return of the shade. After many attempts, problem was fixed cutting both springs from pressure roll behind reading unit. The amount of spring removed changed from machine to machine. I cut 1 quarter of turn from spring and test the scanner. Procedure was repeated until problem was fixed. In worst scenario 2 turns were cutted. Be aware that cutting these springs will affect the scanned image quality.

Nov 22, 2011 | Canon DR-5010C Scanner

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How to replace shading motor for canon 5010C
i having a problem in my scanner canon DR 5010c
it is showing error in the front shading motor (-4431) please need your help. how to solve my problem.

Thanks!
Nanette

Nov 23, 2010 | Canon DR-5010C Path-Through Scanner

1 Answer

Installed driver twice for Canon DR-2050c. Still
Pls run checkdisc/scandisk on your Comp. Your OS may be corrupted. Just to verify try scanning by connecting to a formatted newly loaded OS Computer.
S. Mohan

Sep 09, 2009 | Canon DR-2580C Path-Through Scanner

1 Answer

Left edge of scan is blurred or blank
Clean Reader units and Shading plates.
shading plates are located on opposing read head
units

Jun 10, 2009 | Canon DR-2580C Path-Through Scanner

1 Answer

I have a new DR-5010C scanner. I used to use the
I havent used Canon 2580C and hence cant comment on Scan Panel. But you can download SU5000 or Captureperfect 2.0 from Canon website (http://software.canon-europe.com/). This is easy to use and probably offers more features as compared to ScanPanel. Canon 5010C is a higher model as compared to 2589C and Captureperfect may offer better user interface.
S. Mohan. Chennai, India

Mar 19, 2009 | Canon DR-5010C Scanner

2 Answers

The scanner pauses half way throught the document
May be the location where it is writing the data is not 'free'. Do a 'deframent' of the drive where you intend saving the data. Ensure there is enough space on the Hard Disk
S. Mohan, Chennai, India

Jan 23, 2009 | Canon DR-2580C Path-Through Scanner

1 Answer

Error while scanning
Techlove -

Was there any resolution to this problem?

Mar 28, 2008 | Canon DR-5010C Path-Through Scanner

1 Answer

Canon dr-2580c scanner, not compatable with vista
here you can find the driver and also scan programs and a program for the button on the scanner:
http://www.canon.co.nz/products/scanners/scanners_document/dr2580c_drivers.aspx

Mar 06, 2008 | Canon DR-2580C Path-Through Scanner

1 Answer

Error in Shading When trying to scan
The shading alignment is a software alignment fix and unplugging the unit will solve this problem. You will have to do a software shading alignment to correct your problem. I've lost my notes while moving and I can't give you the procedure for doing this.I hope this helps a little.

Jan 16, 2008 | Canon DR-2580C Path-Through Scanner

1 Answer

Image problems
The lower scanner unit moves when doing the shading adjustment (scans the little white plate on the top and bottem scanners). Most common problem is a staple interfering with the lower scanner movement.

Oct 02, 2007 | Canon DR-2580C Path-Through Scanner

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