Posted on Nov 10, 2008

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Error code 5010 for cannon mp460 printer

I had a jam in the roller and managed to free it. i put the printer back together and turned it back on and now i have an error code 5010. can you help please.

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Anonymous

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Posted on Nov 12, 2008

Anonymous

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Hello, The error 5010 refers to a scanner issue, make sure all the connectors are seated and all flat cables running to the scanner unit are firmly seated, turn printer back on and the error should clear. I hope this helps.

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Keeps coming up with error 5010

Hi

Thanks for using FixYa. To reset the Printer turn it off and remove the power plug from the outlet. About fifteen minutes later, plug it in again and turn the printer on. If still the issue the printer is facing with persists, then you need to follow these steps as the 5010 error relates to the drivers and you need to download the latest drivers compatible with operating system and model of printer.

Uninstall any previous drivers for the printer and to install the printer, unplug the printer completely, restart your computer. Install the drivers using the file you downloaded from canon, do not attach the printer to the computer, or power on until you are told to do so. You can download the drivers from the following link of Canon---

Printer Drivers for Canon Pixma MP460

Please do rate the solution and revert for further assistance.

Thanks
Rylee

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Call Canon technical support.
Dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays).
See also a previous related question here! (a scanner issue)
http://www.fixya.com/support/t1232529-error_code_5010_cannon_mp460_printer

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