Blackberry 8300 The OZ instant messenger is not working. everytime i try to open the application it pops up and says uncaught exception 0>=0 --please help exact same problem on my blackberry 8800. I've re-downloaded the software twice and replaced the old and the same problem persists. I'm trying the battery pull now

Hi, When the BlackBerry smartphone user attempts to access or open the messages folder from the Home screen, the Uncaught Exception: DSSMA Invalid state error message is displayed. To resolve this error, you need to perform a hard reset of the BlackBerry smartphone. If you face the same error even after performing a hard reset of the BlackBerry smartphone, you need to complete the following steps: 1. Back up the BlackBerry smartphone using BlackBerry Desktop Manager. Erase all data and applications from the BlackBerry smartphone. Restore the backup of the BlackBerry smartphone using BlackBerry Desktop Manager. Hope I helped you. Thank you for using ' Fixya ' and have a nice day!!

Hi,

When attempting to send messages from the BlackBerry device, the BlackBerry device user receives the following Java error called uncaught exception java.lang.illegal argument exception:

To over come this error you need to complete the following steps:
First, perform a full backup of the BlackBerry device data:

1. Connect the BlackBerry device to the computer using the USB cable.
2. Open BlackBerry Desktop Manager, and then double-click Backup and Restore.
3. Click Backup.
4. Save the backup file.

Run the application loader tool and erase all data on the BlackBerry device:

1. In BlackBerry Desktop Manager, double-click Application Loader.
2. Click Next.
3. On the Device Security Password screen, type the BlackBerry device security password, and then click Next.
4. On the Device Application Selection screen, click Next.
5. On the Completing the Application Loader Wizard screen, click Advanced. The Device Data Preservation screen is displayed.
6. Select the Erase all application data check box, and then click Next.
7. Select Do not automatically back up and restore the device application data during the loading process, and then click Next.
8. Click Finish. The BlackBerry device resets. This might take several minutes.

Hope I helped you.
Thanks for using ' Fixya ' and have a nice day!!

you will need to try this method

2. You need to install a BlackBerry OS file that is specific to your device. The original version, as supplied by the carrier, is the safe choice, but you can use any model specific version. This is not supplied on your BlackBerry CD, Ref: 3 links to BlackBerry's download pages.

3. Once the OS has been installed, you have to prepare it for the device.

Select Start / Computer and select the Drive C: Icon.

Open Program Files / Common Files / Research in Motion / AppLoader.

Navigate to the bottom and delete the file Vendor.XML file.

4. You are now ready to restore your device. Verify that BlackBerry Desktop Manager is NOT running. Plug the device directly into the computer's USB port.

We are about to venture into the bowls of the beast. Windows is not suitable for this job, we are going to invoke the Command line interface with an option switch.

Windows XP: Start / Run... / Command

Windows Vista: Start / Command (type this into 'start search')

In general WinMo doesn't support Java. You need application called Esmertec JBed which will run JAVA on your device.

It sounds like a corruption or the messenger app is having communication issues. Did you try downloading a third app?

You could check for latest patches etc to make sure your o/s is up to date.

install blackberry desktop manager
Backup the data of your Blackberry device ....
Update or reinstall the application or software with the help of blackberry desktop manager.....

You made need to upgrade your OS you are presently using....

Can you try resetting the device by removing the battery for 1 minute then putting it back in?
Afterwards:
Check the free memory by going to Options | Status and look at the File Free number. Also check the following link for ways to free up additional memory on your device: http://www.blackberry.com/btsc/KB14320.

One other thing to keep in mind is to use an applications Close/Exit menu command to close it instead or using the Escape key or Hang up button. Using the latter will still keep the application running in the background.

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

hello,
i was trying to login on My BDO Internet Banking and the website is crashing everytime i open it...

here is the application error...

Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6001.18000
Application Timestamp: 47918f11
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 03590cc6
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
can anyone help me please....i appreciate it!!!

Try pulling the battery out of the BB for about a minute and then replacing it. Sometimes doing that (a reboot) will fix application errors. The device will automatically restart when you re-insert the battery. You will not lose any data when you do this. Turn the device off before you remove the battery.

If that doesn't work I suggest contacting the software developer to see if there is a new version. Sometimes new versions fix incompatibilities and bugs. It's 99% likely that a new version will be free if it fixes bugs.