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PROTECTOR (FAN) error message - what next?

Hi, I have limited tech knowledge, but my unit is displaying the above error message when I turn it on. I am unable to use it. This is a US model but I live in the UK which means I can't get it repaired by a Sony dealer. Instead I'm looking for some advice that will allow me to ascertain the seriousness of the problem and whether it will be cost effecient to get it fixed. Many thanks! James.

Posted by James Scott on

  • candler Nov 18, 2007

    I have the same problem, but after a year, it seems that there may not be a solution available on this site. If you do actually have a solution, please forward it to [email protected]. I have done nothing to resolve the problem because I have no advice about the nature of the problem. All I can tell you is that nothing works when I get this message and it does not go away.

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1 Answer

Pacomom

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Look inside the unit. There is a fuse you can replace in the rightmost front of the unit. 125v 3.25A, I believe.

Posted on Feb 03, 2008

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Press( stop/cancel) to clear the display.
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Thanks for using FixYa. Error code CA means Average current limit. This error code will display if the load of clothes is more then the normal load. Also if current limit breaches then status signal comes back from the motor controller. The unit will return to standby mode and display CA. Average current trip occurs if the current draw at the motor windings is greater than 5.55 amps in 2 seconds. This error occurs if there is a problem with the drive motor, thermal protector or motor controller. Over-loading the unit may cause this problem.

Please do rate the solution and revert for further assistance.


Thanks

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