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Question about Kenmore 24 in. 16182 / 16189 Built-in Dishwasher

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Re:dishwasher My dishwasher was working perfect. Now, everytime the cycle is done, the detergent door is open but the detergent is sitting right there. I was using the electrosol gel pack which was working great. Now, the gel pack is sitting there when i open it. On the bottom is of the dishwasher is a lot of sand-like particles. I clean this out everytime. I haven't changed anything and am wondering why, all of a sudden, it stopped working. I've had this less than a year. Thanks.

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Ginga, first of all it's still under warranty so I would call for service. Here's a few things to consider; first, I would switch back to the powdered detergent like Cascade. You want to make sure that the water entering the dishwasher is at least 120 to 150 degrees, anything less will cause the detergent not to dissolve. Check your loading and make sure nothing is blocking the spray arms from the soap dispenser. Make sure the spray arms do not have any cracks or splits. After the dishwasher fills, make sure that the water level is right at or just below the heating element, a short fill will cause this also. Catriver...post back.

Posted on Nov 04, 2006

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