My Vtech Storio has a blank screen when switched on

Are you using a memory card? You need a memory card for this.

are you using an SD card? You need an SD card for this. If you already are and you are still getting an error, make sure that the SD card is not write-protected.

is the format FAT32?

https://vtech.box.com/s/68ee102d30c31a7c5a4d

If your Storio displays a blank blue screen upon start up, please perform the below procedure to restore the Storio back to factory standard - please note this procedure requires the use of a blank SD memory card and some form of SD card reader (either a port on the PC or a USB SD reader)

•Please firstly download the SD Card Recovery Creator

•Insert your SD card into the SD reader port on your PC or via a USB SD card reader - this should appear as a removable disk under your computer menu

•Double click the Vtech Icon located in your downloads folder to run the program - Click Continue

•Click 'Make Recover Program Card' then click 'Next'

•From the drop down menu, select the removable disk drive allocated to the SD card (drive E shown for demonstration purposes, the actual drive allocated to your SD card may differ)

•The application will now format the SD card with the Storio factory default operating system

•When the following screen appears, remove the SD card and then re insert it into the SD port or reader to complete the format

•Once the format is complete the following confirmation will appear - please click OK and follow steps 1-5 to finish restoring your Storio to factory standard.

•Please note, once the process is complete, you will need to re run the program to 'revert' the SD card back to a usable state

I just found a solution to this: Turn off the vreader, then press & hold the help "?" button. While holding the "?" button, press power. My system bypassed the calibration step and booted correctly.

Hello I buy my son the V.reader for christmas the next day it say Touchscreen Calibration Utiliy, Touch crosshair to calibrate I need help

The blue screen seems to happen when you change the batteries (it's what happened to us). The blue screen indicates that there's a software problem, like when you boot up your computer and for some reason it freezes up. That software needs to be reinstalled. You'll lose anything that was saved on the Storio, but at least you'll get it working again.

vtech could have made it a very simple problem to solve just by adding in their customer support: Blue Screen? follow these steps. But they don't, so here's how:

You'll need an SD card with at least 64mo of free space. If you want to use the one from your camera, transfert all of your pictures to the computer. Everything on the SD card will be erased.

Download the Recovery software from either link below (you can find both on the vtech website, but it took me a while to get there)

For the US version
http://contentcdn.vtechda.com/vtechkidsDownload/US/VReader/Tool/Recover/US-engRecoverCardTool.exe

For the Canadian english version
http://contentcdn.vtechda.com/vtechkidsDownload/CA-eng/VReader/Tool/Recover/CA-engRecoverCardTool.exe

This is the link to the website itself: http://www.vtechkids.com/download/ca/en

Run the program and follow the instructions (at least those are clear and easy to follow). Mine worked fine after that. And since there's no reset button on the Storio, this is the only way to erase the 100+ drawings that your child saved.

Hope that helps

my sons v tech storio wont turn on and im using rechargble battries can some please help

Only had product for two days.when turn it on
a blue screen appears and nothing happens.cant turn it off

I need help I buy my son V.reader for Christmas it say Touchscreen Calibration Utility Touch Crosshairs to calibrate. I need help? how do I fix it?