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Question about Sharp Wizard OZ-590A

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Sharp OZ-590A USB Cable Problems

I keep receiving an error that says "this program could not detect USB cable." I tried a different port, tried turning off all programs that were running, and everything in users manual. Can someone give me some advice on how to fix this. Thanks

Posted by Charles Clodfelter on

  • 1 more comment 
  • Jay T Dec 10, 2007

    Cannot detect the USB cable on Dell Laptop running Vista. Tried uninstalling then reinstalling and plugging cable into different USB ports. Same result, "Program cannot detect the USB cable."

  • Anonymous Feb 09, 2008

    Same exact problem. I tried several times to uninstall/reinstall, in the proper sequence (as instructed in the one solution here), and nothing works. Keep getting the same message.

  • Sherri803 Aug 26, 2008

    Same thing with the message cannot find usb. Then it tells me to insert a USB diskette, what is that about?

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1 Answer

Anonymous

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Uninstall all the software you just installed and do not connect the usb device until you again run the install from OZ-590A CD. When it does not find a USB device then connect USB and it should detect it. If you don't do it in that order you won't get a connection. It should come up on COM7.

Posted on Mar 22, 2007

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Your computer uses USB Mass Storage Mode to detect your Garmin unit. If your computer does not detect your Garmin unit, you can try these troubleshooting steps:

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