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Sansa MP3 Player will not turn on

I have fully charged my player, disconnected it correctly from the computer, but now it will not switch on. How do I switch it on - the hold button is not in the locked position. It's as if the player has frozen and will not turn on. Regards,

Posted by Tamara Luxford on

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  • Anonymous Dec 31, 2007

    I downloaded songs onto my GPX MP3 player model MW3837 and now it doesn't do anything. Even when the power cord is plugged it. Its totally dead! I have tried everything nothing works!

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Anonymous

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I had the exact same problem it was after I ran a new firmware update, it flashed on and then turned off and would not turn on or recognize the computer. Solution: Since i didn't have a mini screwdriver to take the battery out, I held down the menu and power button for 15 seconds let go and it powered right up and works great.

Posted on Jan 13, 2007

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Anonymous

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Mine had the same problem except it would not work when connected to the computer either. to fix the problem, I unscrewed the back and removed the battery for a couple seconds. After putting it back in, the mp3 player worked perfectly fine.

Posted on Dec 26, 2006

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Related Questions:

0helpful
1answer

My sansa view will not finish turning on. It stops after sandisk sansa apprears on the screen. How do I fix this?
SOLUTION 1 - Make sure player is fully charged.
1. Connect the player to the PC.
2. Make sure the computer detects the player.

NOTE: If needed, switch the player to MSC mode, then connect it to the PC.

3. Leave the player connected for approximately 2 hours to charge.
4. Disconnect the player from the PC.
5. Verify if you can turn on the player.
6. Reset the player if necessary.


SOLUTION 2 - Reset the player.

http://www.doremisoft.net/Sansa-articles/Convert-video-to-Sansa-on-mac-osx/

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Feb 25, 2010 • SanDisk Sansa View 8GB MP3 Player - Black
0helpful
1answer

Sansa clip on turn on
can u more specific? u mean how to turn on your sansa clip or your clip can't turn on?
if the first one:
u may can see the instructions.
if the second one:
SOLUTION 1 - Reset the player.

SOLUTION 2 - Make sure the player is fully charged.
1. Connect the player to the PC.
2. Make sure the computer detects the player.

NOTE: If needed, switch the player to MSC mode, then connect it to the PC.

3. Leave the player connected for approximately 2 hours to charge.
4. Disconnect the player from the PC.
5. Verify if you can turn on the player.
6. Reset the player if necessary.

Read full answer
Feb 25, 2010 • SanDisk Sansa Clip MP3 Player
1helpful
1answer

Blank screen wont turn on or off
Make sure player is fully charged. Connect the player to the PC. Make sure the computer detects the player.
NOTE: You may need to switch the player to MSC mode, then connect it to the PC.
Leave the player connected for approximately 2 hours to charge. Disconnect the player from the PC. Verify if you can turn on the player. Reset the player if necessary. Then you may need to reset the player. Slide and hold the Power switch up for approximately 20 seconds. Release the Power switch. To turn the player on, slide the Power switch up then release right away.
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Feb 14, 2010 • SanDisk Sansa e250 MP3 Player
5helpful
1answer

My sansa will not turn on
Make sure player is fully charged. Connect the player to the PC. Make sure the computer detects the player.
NOTE: you may need to switch the player to MSC mode, then connect it to the PC.
Leave the player connected for approximately 2 hours to charge. Disconnect the player from the PC. Verify if you can turn on the player. Reset the player if necessary. Reset the player. To reset -- Slide and hold the Power switch up for approximately 20 seconds. Release the Power switch. To turn the player on, slide the Power switch up then release instantly.
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Feb 14, 2010 • SanDisk Sansa Fuze MP3 Player
0helpful
1answer

When I disconnet the sync cord and go to turn on the sansa e-250 it doesn't turn on
Make sure player is fully charged. 1. Connect the player to the PC. 2. Make sure the computer detects the player.
NOTE: If needed, switch the player to MSC mode, then connect it to the PC.
3. Leave the player connected for approximately 2 hours to charge. 4. Disconnect the player from the PC. 5. Verify if you can turn on the player. 6. Reset the player if necessary.

SOLUTION 2 - Reset the player. Resetting the player: 1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch. 3. To turn the player on, slide the Power switch up then release instantly.+
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Feb 13, 2010 • SanDisk Sansa e250 MP3 Player
0helpful
1answer

Mp3 player froze when plugged into pc. screen is blank but lit. is charged. what do i do?
Make sure the player is fully charged.
  • 1. Connect the player to your computer.
  • 2. Make sure the computer detects the player.
NOTE: If needed, switch the player to MSC mode,
  • 1. Turn device OFF.
  • 2. Slide the Hold switch down to Lock (orange color showing).
  • 3. Press and hold the center button while connecting the device to the PC.then connect it to the PC.
Next Be sure the battery is charged
  • 1. Leave the player connected for approximately 2 hours to charge.
  • 2. Disconnect the player from the PC.
  • 3. Verify if you can turn on the player.
  • 4. Reset the player if necessary.
To reset the player:
  • 1. Press and hold the Power/Menu button for approximately 20 seconds.
  • 2. Release the Power/Menu button.
  • 3. Press the Power/Menu button again to turn on the player.
If that does not do it, re-seat the battery: Then try and see if it will come on with out the battery but hooked to your computer.
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Feb 02, 2010 • SanDisk Sansa e250 MP3 Player
5helpful
1answer

My sandisk sansa clip 1gb wont turn on
Make sure the player is fully charged. 1. Connect the player to the PC. 2. Make sure the computer detects the player.
NOTE: If needed, switch the player to MSC mode, 1. Turn device OFF. 2. Slide the Hold switch down to Lock (orange color showing). 3. Press and hold the center button while connecting the device to the PC.then connect it to the PC. Next Be sure the battery is charged 1. Leave the player connected for approximately 2 hours to charge. 2. Disconnect the player from the PC. 3. Verify if you can turn on the player. 4. Reset the player if necessary. To reset the player: 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player.
If that does not do it, re-seat the battery: Here is how to get to the battery, 1. Press the battery compartment in while sliding to the right. 2. Remove old battery. 3. Insert new battery or reset the old battery. 4. Close the battery compartment. Then try and see if it will come on with out the battery hooked to your computer. 1. Remove the battery. 2. Connect the player to the PC to verify if it turns on. 3. Re-seat the battery to ensure proper connection. 4. Verify if the player turns on.
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Jan 29, 2010 • SanDisk Sansa Clip MP3 Player
3helpful
1answer

Without warning and without any impact or damage, it just stopped working, no power, nothing. And it's not a battery issue, the battery was almost completely charged.
Try and reset again. 
1. Slide and hold the Power switch up for approximately 20 seconds.
2. Release the Power switch.
3. To turn the player on, slide the Power switch up then release instantly.
Part 2 - Make sure the player is fully charged. 
1. Connect the player to the PC. 
2. Make sure the computer detects the player. 
 NOTE: This part is important:, switch the player to MSC mode, then connect it to the PC.  3. Leave the player connected for approximately 2 hours to charge. 
4. Disconnect the player from the PC.  5. Verify if you can turn on the player.  6. Reset the player if necessary one more time. 
Read full answer
Jan 08, 2010 • SanDisk Sansa Clip MP3 Player
4helpful
1answer

I was listening to my sandisk sansa mp3 player and it stopped working what to do wont turn on nothing
Try and reset. 
1. Slide and hold the Power switch up for approximately 20 seconds.
2. Release the Power switch.
3. To turn the player on, slide the Power switch up then release instantly. 
Part 2 - Make sure the player is fully charged. 
1. Connect the player to the PC. 
2. Make sure the computer detects the player. 
NOTE: This part is important:, switch the player to MSC mode, then connect it to the PC.  3. Leave the player connected for approximately 2 hours to charge. 
4. Disconnect the player from the PC.  5. Verify if you can turn on the player.  6. Reset the player if necessary one more time.  
Read full answer
Jan 08, 2010 • SanDisk Sansa Clip MP3 Player
0helpful
1answer

Cannot tell when sansa mp3 player is fully charged.
Make sure the hold switch is not engaged - it will interfere with the charging process. Here is a link to the full user's manual:
http://www.sandisk.com/sansa/assets/English/products/Clip/Clip_userguide_en.pdf

-Tha Mp3 Doctor
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Dec 28, 2008 • SanDisk Sansa e260 MP3 Player
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My sansa view will not finish turning on. It stops after sandisk sansa apprears on the screen. How do I fix this?

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