Question about SanDisk Sansa e250 MP3 Player

Sansa MP3 Player will not turn on

I have fully charged my player, disconnected it correctly from the computer, but now it will not switch on. How do I switch it on - the hold button is not in the locked position. It's as if the player has frozen and will not turn on. Regards,

Anonymous Dec 31, 2007

I downloaded songs onto my GPX MP3 player model MW3837 and now it doesn't do anything. Even when the power cord is plugged it. Its totally dead! I have tried everything nothing works!

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1 Answer

I had the exact same problem it was after I ran a new firmware update, it flashed on and then turned off and would not turn on or recognize the computer. Solution: Since i didn't have a mini screwdriver to take the battery out, I held down the menu and power button for 15 seconds let go and it powered right up and works great.

Posted on Jan 13, 2007

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6 Answers

Mine had the same problem except it would not work when connected to the computer either. to fix the problem, I unscrewed the back and removed the battery for a couple seconds. After putting it back in, the mp3 player worked perfectly fine.

Posted on Dec 26, 2006

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1. Connect the player to your computer.
2. Make sure the computer detects the player.

NOTE: If needed, switch the player to MSC mode,

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2. Release the Power/Menu button.
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1. Connect the player to your computer.
2. Make sure the computer detects the player.

NOTE: If needed, switch the player to MSC mode,

1. Turn device OFF.
2. Slide the Hold switch down to Lock (orange color showing).
3. Press and hold the center button while connecting the device to the PC.then connect it to the PC.

Next Be sure the battery is charged

1. Leave the player connected for approximately 2 hours to charge.
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