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Check that the shifter bar on the bottom of the ice bin is moving to shift from cubed ice to crushed. With the ice bin out you should see movement in the back wall of the freezer with the light switch button held in while changing the dispenser controls from cubed to crushed. GSH25JSXASS Parts Ice Bin Parts
If you pull out your ice bucket and look on the bottom you will see a long
brass colored rod. Now, if you look inside your freezer section. you
will see the slot the rod enters each and every time you insert your ice maker
bucket. In the down position (normal) it produces crushed ice,
When you switch the lever in the front for ice cubes, there is a plunger
that lifts the rod and produces the combination that only allows ice
cubes to come out. I would first check the plunger behind the panel and
see if it is free.If it is not free it can cause the ice to be crushed...
What is most likely your problem is the crushed ice solenoid. This solenoid, which is located next to the auger motor behind the ice bucket, is failing to actuate when you request cubed ice. Its "home" setting is crushed, and actuates to allow cubes past the crushing mechanism in the bucket. To be certain its the problem, remove the ice bucket, and tape the door light switch in the closed position. actuate the ice dispenser lever, for both cubed and crushed ice. you will see a square hole next to the rotating fork, when you select cubes, it should open. If it does open, there is something wrong with your ice bucket, perhaps the arm is broken, or the door inside bucket is off its snap in type hinge or broken altogether. If it doesnt open, replace the solenoid
There is an opening next to the auger that dispenses the ice. In there there is a lever that must move up and down. It actually seats the metal rod on the bottom of the ice maker and controls cube or crushed. Make sure the lever is down (cube position) when you return the basket to the freezer. I had to hold it down while I slid the rod into the opening. Cubes again. http://www.applianceblog.com/mainforums/showthread.php?t=783
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We've had a similar problem, possibly the same, with our LG in-door ice maker. Whether cubed ice or crushed ice is selected, it crushes the ice.
We found that there is a little lever on the inside of the door, on the lower right behind the ice bin, which freezes in the down position. This is a literal "freeze up", as a block of ice forms in the little well under this switch and eventually freezes the switch in place. Since the switch needs to go up to provide cubed,.. we only get crushed. On 3 separate occassions we've thawed and chipped out (carefully) this little ice dam and gotten cubed ice capability back for a few weeks. At which point it freezes again. I have no idea why water collects there in the first place.