Question about Neff 18 in. S5943 Slim-Line Built-in Dishwasher

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Neff Dishwasher Hi; I have a Neff slimline Dishwasher that won't fill with water but works ok if I fill with a bucket. I have searched the net and found that it probably has either a stuck float or a faulty inlet valve. The probelm is I can't find these things. Should I pull it out and turn it upside down or what? And if I do need to replace one of these where can I get them from? I have tried a search online but can't find them.

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Hallo Champer, 1)Be sure water supply is arriving with enough pressure. 2)If the hose between the crane and dishwasher has an aqua-stop ( or water-stop) which you recognize at the hose being enlarged twice the size close to the crane, possibly water supply can be blocked there. You can change it temporarily with a regular hose ( for garden or car-wash ...). If dishwasher is doing the job buy a new hose with Aqua-stop in a regular electro- household appliances shop. 3) If this solution is not the good one, you might check in fact to the inlet valve, which you find at the other side of the metal plate where the watersupply is flooding inside the diswasher. Generally a white coloured threaded plastic pipe. Unplug your dishwasher, close water supply (!) and disconnect the water hose. Open the dishwasher ( either top-plate and/or back-panel). Now you see the inlet-valve ; unscrew this one and mark the position of the 2 electrical wires, which you also unplug then. Also unplug the internal water drain, and ask again a regular shop (see 2) if they can check this valve and if necessary get a spare part. Oeffti, hopefully this helps else let know.

Posted on Nov 02, 2006

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Hi cewins,

I'm Harvey the Master Plumber.

Your question is: you have a slimline dishwasher. when turned on and door shut it sounds to be working but no water is getting in to clean . water valve is turned on .any ideas of what could be the problem?

The most likely culprit is the solinoid valve. It controls the water flow. It may have clogged or it has failed. It is under the d/w behind the kick plate on the left. In order to service it the d/w must be removed to gain access. You might consider utilizing our Repair Directory. Or, if it is still under warranty, give them a call. Anyway this is not a job for a novice.

Feel free contact me again!
Please give me a rating here at fixya.com before you sign off
Thank you,
Harvey your Master Plumber

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