Paper is pulled into printer unevenly and then jams
The Epsom CX6400 pulls paper into the printer by grabbing the right side first. It then jams. Paper can only be pulled out the back.
This now happens every time.
I have turned the printer upside down and slapped it on the bottom. No bits of paper come out.
I tried a sheet of paper of greater weight. Same thing happens but I notice a "notch" in the leading edge of the paper.
Machine is about 3 years old.
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Re: Paper is pulled into printer unevenly and then jams
there is most likely a foreign object in the paper path of your machine. Often tipping it on it's back will dislodge the offender, but not always.
Take an A4 sheet of thick card (the back card off an A4 refill pad is good for this) and push it backward through the paper path. Start where the paper normaly comes out and feed the card backward throught hte exit rollers, and on toward the main feed rollers.
Don't go too far to the right side (wear the head "parks") as the paper sensor could get broken off. Persuade the card through the rollers and gently tease it in in out. Tip the machine on its back again so anything dislodged is encourage to come out.
Work the card in and out GENTLY taking care not to exert too much force.
If nothing falls out, you may have to dismatle the machine to get to the ASF to manually remove the oblect. If you intend to dismantle the machine, get a manual from http://TheServiceManualShop.com to make sure you do it right without breaking anything.
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The most likely cause of the problem is an obstruction on the left side of the paper path - most likely a shred of paper from a previous jam. You can estimate where to look by how far the paper goes in before it starts to twist to the side. Sometimes I've had to use a dental pick to snag a shred buried deep inside as an alternative to dismantling the printer. You may find it helpful to use a small mirror to look underneath or behind rollers while you search for the culprit.
Another possibility is one side of a dual pickup roller (two rollers on a single shaft) is worn out. That is unlikely; except for large format units most printers use a single pickup roller.
the gears which r pulling the paper r slightly worn out or getting blocked by dust particles.
you look carefully where u install the paper for printing there is a black colour round rubber gear with white colour part like a tiny stick attached to it.just check if that part is broken.if yes you have to replace that part.
gears below the paper feeding tray are damaged or some dust particle have blocked the gears try to clean it by blowing the dust use normal greece (oily substance) between the gears so that they can move frequently to pull the paper, and if the gears are damaged you have to change the gears.