Light stays lit and wont play

My mp3 player was fine for weeks. Then, I decided to add some new music and now instead of the green light turning off so you can turn it on, the light won't turn off. I've tried rebooting, restarting the entire program, etc. I've left it plugged into the computer hoping that might fix things and have tried the handbook and web site. i'm really hoping I don't have to send it in.

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Anonymous

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Hi, try this Download: http://www.apple.com/support/downloads/ipodresetutility102forwindows.html I had the problem that the orange and green light flashed, which meant there was an error. Nothing worked, I tried the Recover-Option in iTunes, another PC even on a Mac it didnt work. But this tool did the trick and brought my little iPod-thingy back to life.

Posted on Jul 27, 2007

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