My mp3 player was fine for weeks. Then, I decided to add some new music and now instead of the green light turning off so you can turn it on, the light won't turn off. I've tried rebooting, restarting the entire program, etc. I've left it plugged into the computer hoping that might fix things and have tried the handbook and web site. i'm really hoping I don't have to send it in.
try this Download:
I had the problem that the orange and green light flashed, which meant there was an error. Nothing worked, I tried the Recover-Option in iTunes, another PC even on a Mac it didnt work.
But this tool did the trick and brought my little iPod-thingy back to life.
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Well there may be a setting on the MP3/4 player that you can change the delay on the screen backlight staying lit for. Rummage around the settings for such a thing. If you can't find anything, some more information on what type of MP3/MP4 player it is would be helpful.
Most music videos have a copyright protection system on them which will not allow them to be played on your mp3 player, even though they will play fine on your computer. You would have to get a media converter that can bypass or strip the copy protection that will also convert these files to AVI first (by the way, this type of software is illegal). YouTube-type videos are best. You may need a legal FLV to AVI converter (like Riva FLV Encoder) to convert the videos first.
I would recommend that you get a firmware upgrade..since you have a hard drive on your device instead of a flsh card..i would recommend you to call creative so they can do a firmware upgrade on the device...
When you try to play it the screen should say locked. Push the bottom button that says hold and the screen should say unlocked. Hope that helps. I just bought the same MP3 player and am liking it so far.
If your device is too full, it wont have enough room to create the music database for the new songs.
Move some of your music off of the device onto the memory card.
Try to keep about 10MB free for each GB of music you have.
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Best of Luck.