Question about Philips KEY005 128 MB MP3 Player
My dell computer will not accept my player when the wizard for install hardware comes up it says drivers not installed software could not be found .even though i have installed the disc which came with the player.it works on my sons computer fine .but not mine i get a message saying the player is not digitialy signed.is there any help out there
Hi Annebelle, I just read the user manual for your KEY005 and it says it's a USB 1.1 device and that no drivers are needed for WinXP. It ALSO says that the device is powered directly from the USB port when plugged in. The USB hub might be the problem. Try plugging it directly into a USB port on your PC. If it still does not work try flipping the switch to OFF/CHARGE and then back to PLAYBACK/DOWNLOAD. I think plugging it straight into the PC will solve the problem. If not you can try the latest versions of any drivers/software from here: http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=GB&slg=ENG&cat=MP3_PLAYERS_CA&sct=FLASH_AUDIO_PLAYERS_SU&session=20061116141635_184.108.40.206&grp=PORTABLE_ENTERTAINMENT_GR&ctn=KEY005/00&mid=Link_Software&hlt=Link_Software BTW you didn't happen to upgrade to WinXP from a previous version did you? That can sometimes cause problems like this (ESP. with USB devices) unfortunately upgrading to WinXP is NOT the same as a full fresh install of WinXP (gotta love M$) I hope this helps. Let me know how you make out, El Duderino
Posted on Nov 16, 2006
Tips for a great answer:
Power on the Bluetooth Hardware you want to connect to the computer. You must have some sort of hardware to connect to the computer, in order to enable the Bluetooth connection.
Click "Add" and the computer searches for any Bluetooth hardware in the area. Once it detects the hardware, select it and click "Next."
Type in the passkey for the Bluetooth hardware (found in the device's user manual) and click "Next."
Install any drivers now that came with the Bluetooth hardware. (Insert the driver installation CD that comes with the Bluetooth hardware, wait for the the installation wizard to load onto the screen, accept the license agreement, then click "Next" for the installation name and location and select "Install" to install the drivers.)
Choose "Locate and install driver software" if there are provided drivers. If not, click "Don't show this message again for this device" and click "OK."
hope this helps
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