My Dell A920 has a scan problem. It scans the image but shows solid black for the first 2 inches and then the rest of the image. All settings have been checked as well as obstructions and placement of the document. Any suggestions?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Place the document or image into the scanner for scanning. A scanner with a paper feeder will only receive flat papers and photographs, but a flatbed scanner opens to accommodate books, fabrics and leaves along with flat papers. There is even a attachment for feeding photo slides into flatbed scanners.
Start the scanning software. If the scanner does not engage the software automatically, press the "start" or "scan" button, or click the scanner icon on the computer screen to initialize the software.
Activate the scan. Click the "file" menu and select "acquire," "import," or another practical choice that applies.
Preview the item to be scanned. Most scanners have a preview option. This will show the scan area inside dotted lines. The lines can be moved with the mouse to relocate, enlarge or crop the scanning area.
Set the resolution for images by number of dots per inch (dpi). For computer screen viewing, 100 dpi should suffice. Use 200 to 300 dpi for items to be printed.
Use the appropriate setting for scanning black and white text. If the scanner does not show a preset for text, use "line art" or "black and white" at 300 dpi. Then use the optical character recognition (OCR) program to convert the image of the text into a file for word processi
scanning is a bit of a trick. You have to have hardware to scan with, and SOFTWARE to receive images. Make sure the scanners imaging software suite has been installed, OR, you can use the scanner manager in windows to scan with. Just select the dell 810 as the "scanner source" and click "scan". that should do it.
Hi, The all in one solution software you used in XP doesn't work fully with Vista.
But you can still scan and copy by using Windows Photo Gallery.
1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (eg Dell A920) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.