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Question about Whirlpool RF378 Electric Kitchen Range

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Locked oven door

I have a whirlpool gas range SF387LEGW7, my wife accidentally hit the clean button so she hit cancel. The stove made a few clicking noises by the oven door. She broiled some food then the next day the oven door was locked and will not open. Holding the cancel button gives a error message of E1 F5 I tried to run the clean cycle but nothing happens. On the bake cycle the oven will heat up but the door will not open

Posted by carl egly on

  • 3 more comments 
  • Anonymous Dec 22, 2007

    My oven door went into the locked position after the oven fried the computer that controls the oven. After the power was turned off, the locked stayed on. I tried the coat hanger solution and was able to unlock the door. Thanks!

  • Anonymous Jan 01, 2008

    Kenmore Oven - We opened the oven door with the coat hanger, but it locks every time we close the door. So, this is not a real solution for our situation. Any more ideas?


  • janicewong Jul 31, 2008

    Midway through cleaning cycle F6 message appeared and have since been unable to unlock the oven door. I have tried to fix by pressing cancel, turning off the power and by resetting clock. Mine is a Whirlpool electric range.

  • Anonymous Nov 28, 2008

    door is locked after cleaning!!!

  • Anonymous Mar 23, 2014

    after cleaning oven door will not open and -errorE-5 F-1 appears

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3 Answers

Anonymous

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The Coat hanger is a great idea and it works. My oven was doing the same thing and I a female fixed it with the coat hanger. Thank you Thank you

Posted on Nov 04, 2006

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Anonymous

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The coat hanger did not work for my E1-F5 door lock problem. But, I did open the back panel of the oven and found the long rod that goes to the front of the oven and forms the locking mechanism. The rod was attached to a small plastic cam that was easily rotated by hand into the unlock position. The oven works normally again though I expect to have the same door lock problem on subsequent auto-clean cycles. But, i'll deal with that when it comes.

Posted on Dec 09, 2007

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CC, first try unplugging the unit for 60 seconds and see if the latch motor will reset itself. E1-F5, latch motor did not unlock. You can get at the latch motor from the rear. It will have a rod that goes to the latch hook in front. Sounds like the motor just did not home after cancelling the clean cycle. If your handy with a meter the latch motor should ohm out at approx 175 ohms. Check the harness to the motor to make sure it's on good. It's possible that the cam assy. on the motor jammed. You may be able to use a coat hanger with a hook on the end and slide it between the door seal and frame, pull to the left and release the door....try this first...Catriver..post back.

Posted on Nov 01, 2006

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