Off late we have been facing problems using our IP phones. It was working absolutely fone all these days.
The setup is such that we have few branch office locations spread across different cities which are connected through a secure IPsec VPN tunnel over the internet.
The problem we've been facing now is, whenever we call the branch office or they call the main office, we hear the ring tone and when we pickup either end of the people are unable to hear anything. Immediately if you disconnect and call again it works fine. This happens quite often for different different extensions at different different locations. We use static IP addressing. The Meridian option 11c our Epabx is setup in the main office.
Any clues why this could happen??
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My problem is quite similar... My iphone works in some parts of delhi and it shows no service for other parts of delhi... If i use idea sim on my iphone, it works absolutely fine... and if i use my airtel sim on any other phone then also things appear ok..
I and 2 of my colleagues were losing quality for this fone during use. I then downloaded the driver again from the Philips website and....voiala......sorted. All 3 fones now operational and great quality reception. Seems there is a problem with Vista and the CD issued with the fone.
heyy guys... do this... even i faced lot of problems with ma fone.. solution is simple.. wat i got to hear is we cannot format this fone coz its of java base.. so, u need to simply restore ur fone's fact. settings... *#7780# type this simply and confirm ur security code wherein da default is 12345.. and there u go... ur nokia 6300 is all brand new again... jus try and see hope it works wid ur case too... and ur missin calc wud be found.. ;)
If you go to Control Panel -> System -> HardWare and check USB controllers which shud give you a list of all USB ports. Below that you will find Wireless Communication Devices. In this you shud find all the modes your phone is installed as. Check if all these settings are present.
Secondly, install PC Suite now that you have restores the system to an earlier date. Connect the phone and connect.
I have been using Avaya for the past 6 months. I have faced similar problems. May be you can try connecting the phone in place of another IP phone and check if the problem persists. This can isolate the problem whether it is with the phone or the network.
For your reference I shall provide with the online manual. http://support.avaya.com/elmodocs2/2410/16_300133_1a.pdf
And if you arn't able to find the solution in there, the probably you need to contact tech support.
try updating the fones firmware from nokia's website or else u can try *#7370# this the hard reset of the fone but dont forget to back up the data thats on ur fone like CONTACTS,THEMES THAT U INSTALLED ON FONE MEMORY,MESSAGES ETC by using PC suite thru cable.Hope this would solve ur problem