Question about HP LaserJet 4730 MFP Printer
Unable to clear print jobs in que as the printer is not responding
Posted by Anonymous on
First, you need to try update the latest microsoft office patch file from microsoft or you can open the MS Word, go to "HELP" menu select the update MS Word or related. Try the latest patch file first. You also can try windows update and select custom update, see their list have this problem solution or not. Second, you need to go to HP website download latest driver for LJ1020 and suitable use on Vista. Lastly, if still not solve the problem, you need this problem/issue to microsoft, ask their solutions. Kent
Posted on Aug 23, 2007
SOURCE: can not clear the print que
Follow these steps to resolve the issue. Step one: Delete the print queue Open Print Setup Utility located in the Application/Utilities folder. Double-click your printer in the printer list to open the print queue. Click the Stop Jobs icon. Click to select the document, and then click the Delete icon. Repeat the steps for all the jobs in the print queue. When the print queue is empty, click the Start Jobs icon. A message appears: No Jobs Printing . This indicates that the queue is clear. When you have cleared the queue, retry your print job. If the procedure has not resolved the issue, repeat steps 3 and 4. If the issue still persists, continue to the next step. Step two: Remove the printer from the list Open Print Setup Utility , located in the Application/Utilities folder. Click to select the Photosmart icon. Click the red X to delete the printer from your system. Close all open windows, and restart your computer. Step three: Add the printer to the list Open Print Setup Utility located in the Application/Utilities folder. Click Add . Select the printer that you want to add, and click the Add button. After a few seconds, your printer appears in the printer list, and your printer is ready to print.
Posted on Sep 25, 2007
Use any printer parallel 25pin convertor to USB cable and connect it to pc or notebook
Connect both ends from pc to 6L printer
Go to website to choose the correct O/S driver for installation
Use virtual USB port005 for printer 6L
Bi-directional option can be ticked
Click apply and ok
Unplug and replug the USB cable
Try printing a test page,
I have tried it, the vista download drivers works on vista, no problems in printing at all, advise from http://www.bebo.com/andythoo
Posted on Nov 21, 2008
SOURCE: HP4000 not printing LPT1
Dear sir;I believe you can try " cold reset", that's means going to clear all data from the printer memory and sets all the defaults back to the factory settings.performing a "cold reset" resets the jetDireect configuraion. to avoid making changes to yourconfiguration, remove the jetDirect card before performing a cold reset. if possible, print a configuration page prior to performing a cold reset. this will document current settings for later reference.
to perform a cold reset;
1, turn off the printer.
2, while pressing "go", turn the printer on. COLD RESET appears briefly on the display, then INITIALIZING appears.after a few seconds, RESTORING FACTORY SETTING appears on the display, followed by OFFLINE.the cold reset is complete.
3, press "go" to return the printer online "ready " appearson the display.
Little bit complicated but is easy ,hope can take care your problem, GOOD LUCK! Let me know the resolve please!
HAVE A HAPPY HOLIDAY !!!
Posted on Dec 18, 2008
If you have your software driver or print job set to save your print jobs to the printer and your printer does not support this, you will get that error and status page. Here is what the User's manual says about print job storage:
"The printer supports two distinct job-storage features that you can use to initiate printing from the printer control panel after the print job is sent from the computer:
● Proof and hold jobs
● Private jobs
Make sure that you identify your jobs in the printer driver before printing. Using default names might override previous jobs that have the same default name or cause the job to be deleted.
The job-storage features require 48 MB of RAM. For printer models that have less than 48 MB of RAM, you can add memory so that they can support the features."
Posted on Apr 16, 2009
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