Question about Miele 36 in. KM342 Gas Cooktop

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Gas cook top

I have a 5-burner cook top. I turned one of the burners on this morning and the gas flame was extremely high. The other 4 burners have normal flames. Please help!!

Posted by Leeann Cammarata on

  • Anonymous Mar 17, 2014

    element does not work

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1 Answer

Douglas Henry

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  • 175 Answers

Most of the time when I come out for a service call with this problem, it is usually because the burner cap is not seated properly on the base. Look at the burner and make sure there are no uneven gaps. Most of the time you will have to rotate the burner cap till a notch or pin "seats" into place. Most burner caps just sit on the bases, and so they get knocked off or moved when the cooktop is cleaned or installed. Hope this helps!

Posted on Oct 31, 2006

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