Printing Dillema Problem - Problem performing normal printing. Printer won't print at all. Performed a test print from a Word document - Could not print. the "paper out" orange light starts flashing. Performed a "print test page" - Unsuccessful. Got "error" status. "Paper Out" orange light start flashing and a pop up message says "this document has failed to print". Actual Printer symptoms - When idle (that is, no print jobs being sent to it) the printer makes a noise, typical to the sound it makes as it is about to print. The cartridge head that is situated on the right side, slides back and forth by a few centimetres. It keeps doing this as if it is resetting itself. It only stops doing this when a message is sent to the printer (which it doesn't print) and the orange paper out light starts flashing. When I press this button, paper does not come out. Background - Had the printer for a few years. Have bought new inkjet cartridge. Have removed and added printer program again twice (restarted my laptop on both occassions).

First step in this kind of issue is check the data cable is properly socketed.
Second step is perform a copy operation directly from the printer. If this fails your issue is printer or cartridge, so swap out the cartridge and retry. If still no copy - your printer has an electronics fault.
Step three is try a document ( D2) from a different application (App2). If it prints the new document (D2) - your issue is with the original document (D1) or the application (App1) printing from. Try printing a different document (D3) from the original application (App1). If document D3 prints from App1 - the fault is in the document D1, and if document D3 fails to print - the fault is in App1.

Perform the head cleaner mantenace menu and feed roller cleaner then make a test print.

1. Select 'Properties' from the Print dialog.
   
   Note: Properties may be indicated as Advanced, depending on the application software.
   
   
2. Click the Page Setup tab.
   
   
3. In the Printing Type section, select 'Normal-size Printing', 'Fit-to-Page Printing', 'Scaled Printing', or 'Page Layout Printing'.
   
   
4. Select 'Duplex Printing'.
   
   
   
   
   Note: When a media type other than Plain Paper, Photo Paper Plus Double Sided, or Postcard is selected in the Media Type menu, duplex printing cannot be performed.
   
   
5. Specify Staple Side.
   
1. The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position.
   
2. Click the Staple Side drop-down arrow and select the setting. If you want to change the setting, select another value from the list.
   
3. If necessary, click Specify Margin... and set the Margin width
   
   
6. When the setting is completed, click the OK button at the bottom of the window.
   
   
   
   
   Note:
   If a media type other than Photo Paper Plus Double Sided is selected for Media Type on the Main tab:
   The document will be printed on one side of a sheet of paper when printing starts. When printing is complete, reload paper according to the displayed message and then click OK. The document will be printed on the opposite side.
   
   If Photo Paper Plus Double Sided is selected for Media Type on the Main tab:
   The document will be printed front and back alternately for one sheet at a time, when printing starts. Load the paper according to the displayed messages.
   
   
7. You will be prompted, while printing, to remove the printed page and reload it in the ASF.
   
   
   
   
8. Dependent on the number of pages to print, you will need to repeat step 7 until all pages have printed.

Hi,
You have not specified which printer you are using.
1. In a serial printer having a displaceable printing head and being selectively operative in a setting mode for setting a variable character pitch and in a normal mode for effecting a printing operation according to the set character pitch: a plurality of manually operable switches each having assigned thereto a normal function which is performed when the switch is operated when the printer is in the normal mode and having assigned thereto a setting function which is performed when the switch is operated when the printer is in the setting mode, at least one of the switches having a setting function which effects selective displacement of the printing head to one of a plurality of predetermined positions each corresponding to a different character pitch; means for producing character pitch data effective to specify a desired character pitch according to the selected position to which the printing head is selectively displaced; and storage means operative when the printer is in the setting mode for setting therein the desired character pitch data for use during a printing operation of the printer in the normal mode.

2. A serial printer according to claim 1; including controlling means for controlling the serial printer to effect changeover between the normal mode and setting mode.

3. A serial printer according to claim 2; wherein one of the switches has a setting function which enables the controlling means to set the setting mode.

4. A serial printer according to claim 3; wherein two of the switches have setting functions which effect selective displacement of the printing head in opposite directions.

5. A serial printer according to claim 3; wherein one of the switches has a setting function which enables the storage means to set therein the desired character pitch data.

Have you performed a print head cleaning? If not, follow the instructions below:

1) Press <Menu> on the panel repeatedly until [Maintenance] appears on the display

2) Press left or right arrow buttons until the cleaning setting you want appears, either [Head Cleaning] or [Head Refreshing]

3) Press the <OK> button.

Note: Head cleaning should be attempted first, and may need to be done more than once. Examine the results of the test page.

Head refreshing is more aggressive, uses more ink and should only be performed when necessary (ie. when multiple head cleanings failed to solve your print problem).

The MP610 does support duplex printing.

Duplex Printing

The duplex printing function allows you to print data on both sides of a sheet of paper.
The procedure for performing duplex printing is as follows:
Performing automatic duplex printing
You can perform the duplex printing without having to turn over the paper.
1. Open the printer driver setup window, check the Duplex Printing check box, and confirm that Automatic is checked.

2. Select Normal-size Printing (or Fit-to-Page Printing, Scaled Printing or Page Layout Printing) from the Page Layout list.
3. When printing a document that has small margins, click Print Area Setup... and set the print area.
When you perform duplex printing, the print area of the document becomes slightly narrower than usual and the document may not fit on one page.

To print without reducing the page:
Select Use normal-size printing.
To reduce the page slightly during printing:
Select Use reduced printing.
4. Specify Staple Side.
The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position. Check the Staple Side setting. If you want to change the setting, select another value from the list.
5. If necessary, click Specify Margin... and set the Margin width.
6. Click OK.
Duplex printing will be started.

Performing duplex printing manually
You can perform the duplex printing manually.
1. Check the Duplex Printing check box and uncheck the Automatic check box on the Page Setup tab.

2. Select Normal-size Printing (or Fit-to-Page Printing, Scaled Printing or Page Layout Printing) from the Page Layout list.
3. Specify Staple Side.
The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position. Check the Staple Side setting. If you want to change the setting, select another value from the list.
4. If necessary, click Specify Margin... and set the Margin width.
5. Click OK.
If a media type other than Photo Paper Plus Double Sided is selected for Media Type on the Main tab:
When you execute print, the document will be printed on one side of a sheet of paper. When printing is complete, reload paper according to the displayed message and then click OK. The document will be printed on the opposite side.
If Photo Paper Plus Double Sided is selected for Media Type on the Main tab:
When you execute print, the document will be printed front and back alternately for one sheet at a time. Load the paper according to the displayed messages.
Note Duplex Printing is unavailable when:
- A media type other than Plain Paper, Photo Paper Plus Double Sided or Hagaki is selected from the Media Type list.
- Poster Printing is selected from the Page Layout list.
When Booklet Printing is selected from the Page Layout list, Duplex Printing and Staple Side appear grayed out and are unavailable.
After printing the front page, there is an ink drying wait time before starting to print the back page (Operation stops temporarily). Do not touch the paper during the time. You can change the Ink Drying Wait Time at Custom Settings on the Maintenance tab of the printer driver.
When you perform the automatic duplex printing for Hagaki, print an address first and then print your message.
Tip If you select Photo Paper Plus Double Sided for Media Type on the Main tab, the Duplex Printing check box on the Page Setup tab is not checked automatically. To perform duplex printing, check the Duplex Printing check box.
If the Media Type dialog box appears when performing borderless printing during duplex printing, select Plain Paper or Photo Paper Plus Double Sided.
When performing the automatic duplex printing, do not use any plain paper smaller than A5. Also, do not select any type of paper other than Plain Paper, Photo Paper Plus Double Sided or Hagaki at Media Type.
Photo Paper Plus Double Sided is highly recommended for printing photographs on both sides of a page.
If the back side of the paper becomes smudged during duplex printing, perform Bottom Plate Cleaning in the Maintenance tab.

try uninstall the driver and insatll it after that reboot and connect printer!

You may need new print heads. They are around $50. Or, you could do this: Take the print head out of the printer, and run warm water from the tap (not high pressure), over the ports for about 5 minutes. Ink will drop out of the jets. Dont touch the electrical contact end of this head. This may clean the head enough so it works again. If not you need a new print head.

If the printer is printing blank pages, make sure you are using the correct printer driver and make sure the paper size is correctly selected in the driver. If the printer is printing black only, the Ink option in the printer driver may be set to Black instead of Color or a setting in the software may be set to print black only. Also, the print head nozzles may be clogged. From the Utility section found in the printer driver, clean the print heads by performing a head cleaning followed by printing a nozzle check pattern. A head cleaning and nozzle check must be performed as a cycle. After printing a nozzle check, examine the printed dot pattern. Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If there are gaps in the dot pattern, continue with another cycle. Performing up to 6 cleaning cycles is not uncommon if the print heads are severly clogged.

test page printing but doc files not printing....

HP DeskJet 6940