Dell A960 All-In-One InkJet Printer Logo

Related Topics:

Question about Dell A960 All-In-One InkJet Printer

1 Answer

Printer does not work

When the printer is put on , the display window shows -- "unlock scanner then press power " i have tried to load the printer software again - no effect.unlocked the scanner unlock lever below the scanner unit -- noeffect, after the above display on the printer ,none of the buttons respond. please suggest solution to my problem , moreover in absence of any support in india i am feeling helpless regards, y k mattoo tel : +91-11-26913238 Cell : +91 - 9810492884

Posted by yogesh mattoo on

Ad

1 Answer

mukhtar21 shaikh

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Dell Master
  • 2,022 Answers

Remove the lock from scanner,switch on scanner and restart you computer. bye

Posted on Sep 22, 2007

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
2answers

How To Fix Epson Printer Error 0X69

Epson Printer Error Code 0X69 occurs due to disruption to Windows machine files. And these corrupt entries are a serious threat to your machine. The cause for harm to machine files in Windows OS is inadequate to uninstall, improper removal of hardware or software, incomplete download, virus or malware attack on your computer, and improper shutdown of your system. Both of these actions will corrupt Windows system files.

At first, cancel all the printing jobs processed from your computer and open the top cover of the printer. Now, look inside the printer carefully for dirt, debris, paper pins, staple pins, scraps of paper, etc.
  • Then, pull out the stuck-in objects gently from the output tray as well as the sheet feeder.
  • Once done, tap on the Start button to resume the printing task for some time.
  • If you notice that the Epson product still shows an error then follow the next step.
  • Now, tap on the Power button to turn off the printer.
  • Once done, lift the scanner unit as well as remove the jammed paper as well as any torn pieces.
  • Now, make the scanner unit lower as well as press the power button to turn on the printer.
  • After that, follow all the paper loading instructions to load new papers.
  • Finally, take a test printout to ensure that the printer is printing correctly and isn't displaying the Epson Printer Error Code 0X9A.
Video:
0helpful
1answer

I can not copy from glass scanner of HP L 7680 all in one, when I load paper into the lid then press copy, printer just load paper in ADF not run copy from glass scanner

Is your system on? If it is on, then you press copy, it scans it and a window showing your scanned document is displayed. Then from here (the system) you can print it. Try it and tell me what happens.
4helpful
3answers

How to unlock my M20i scanner

Release the lock, down the scanner is a tiny plastic piece between the oupt tray (the place where the paper goes out) and the top of the scanner
Fosg2000, Rate me please
0helpful
1answer

Dell a940 AIO makes noise as soon as i turn it on then displays unlock scanner - tried to but will not unlock

Found this: http://support.dell.com/support/edocs/systems/a940/a940en1.pdf

Page iv identifies the location of the scanner lock

Page 44 contains the following

• You unlock the scanner bed. For help locating the scanner lock, see the picture of the printer on page iv.

Page 51 contains

Unlock Scanner message
The scanner is locked. To unlock it:
1 Press Power to turn the printer off.
2 Use both hands to lift the printer (scanner unit) until the scanner support
holds it open.
To the left and beside the scanner support is the scanner lock. For help, see
page iv.
3 Pull the scanner lock toward you to unlock the scanner.
4 Using both hands, lift the printer (scanner unit).
5 Push and hold the scanner support back.
6 Lower the printer (scanner unit) until it is completely closed.
7 Press Power to turn the printer back on.

Hope it helps.
0helpful
2answers

I replaced the shuttle and need to do the phasing adjustment. Can you tell me how?

IMPORTANT The printer must be printing the Phase pattern of “H’s” when the Phasing Value is changed, or the New Phasing Value will not be written into NVRAM. If the value is changed when not printing, the printer will return to its default phasing
value when powered off then back on.
1. Install the ribbon.
2. Load full width (136 column) paper.
3. Power on the printer and set top of form.
4. Press Stop to put the printer into NOT READY mode.
5. Press Scroll + Scroll to unlock the Enter key.
6. Press Scroll + Scroll + Return + Enter to enter the CE Tests menu. (Press all four keys at the same time.)
7. The display will show “SERVICE / PRINTER MECHANISM TESTS”, the first menu item. Press Enter to enter the
mechanism tests menu.
8. Press Scrollor Scrolluntil
“PRINTER MECHANISM TESTS / HAMMER PHASING” is on the display.
9. Press Enter. The printer begins printing all H’s, each line preceded by the phasing index number.
10. Press Return. The display will show
“SERVICE / PRINTER MECHANISM TESTS”.
11. Press Scroll or Scroll until “SERVICE / HAMMER PHASE VALUE” is on the display.
12. Press Enter. The top line of the display will show
“HAMMER PHASE VALUE” and the bottom line will show the current phasing index number.
13. Press Enter. The phasing index (followed by an asterisk) will move up to the top line of the display.
14. Press Scroll or Scroll to increase or decrease the phasing index, then press Enter to activate the value as it prints.
Continue to increase or decrease the phasing index until the pattern of H’s appears.

15. When the print pattern is acceptable, press Stop. Printing stops, and the printer automatically enters the current phase
index value into NVRAM. The display shows “NOT READY”.
16. Press Scroll + Scroll to lock the Enter key.
17. Close the printer cover. Press Start to put the printer into READY mode.
NOTE: If you changed the phasing value, power down the printer, remove the shuttle cover, and write the new phase value on
the aluminum shuttle casting.
0helpful
1answer

The control panel display is blank on my lexmark x6570 printer

If the LCD on the operator panel constantly displays black bars/boxes or other unusual characters, take the following steps:
1. Disconnect the power supply from the printer.
2. Wait for about one minute, then reconnect the power supply and check the LCD display.
3. If black boxes/bars or unusual characters are still displaying constantly, move the power supply to a different power outlet.
4. If the black boxes/bars or unusual characters are still displaying, the scanner ribbon cable may need to be reseated. Do the following:

1. Lift the scanner flatbed. (Open the printer as if attempting to install cartridges.)
2. Look in the back right corner of the 6150/70 for an access cover.
3. Press firmly on the front right corner of the access cover to reseat the scanner ribbon cable that is located underneath the access panel.
0helpful
1answer

Lexmark 6100 will not unlock after unlock procedure is done.

Thank you for contacting Fixya.

Please ensure that the scanner is unlocked. The scanner lock is situated under the scanner bed towards the left. To unlock the scanner, please lift the scanner bed and push the red switch towards the back of the machine. Please try scanning again and let us know the results.

If the issue still persist, please follow the steps given below:
1. Press "Copy" button.
2. Press "Options" till the display reads "Set Defaults."
3. Use the "Arrow (right/left)" buttons till the display reads "Use Factory."
4. Press "Select."
Please let us know the results.

Sincerely,
Jeeth
0helpful
1answer

How to unlock the scanner

Remove both cartridges from the printer.
Move the red lock switch (at the back of the printer) from the down position to the up position, and then move it back to the down position.
Unplug the printer and turn it onto its left side.
Then return the printer to the upright position and reapply the power supply.
Attempt this fix twice and then try to print and scan once more.
0helpful
1answer
11helpful
2answers

Lexmark x5150 scanner locked

Unlock Scanner message
The scanner is locked. to unlock it
1. Press Power to turn the All-in-one off.
2. lift the scanner unit until the scanner support holds it. To the left and beside the scanner support is the scanner lock
3.pull the scanner lock toward you to unlock the scanner.
4. close the scanner lid.
5. power on.
Not finding what you are looking for?

120 views

Ask a Question

Usually answered in minutes!

Top Dell Office Equipment & Supplies Experts

The Knight
The Knight

Level 3 Expert

76851 Answers

Marvin
Marvin

Level 3 Expert

85240 Answers

Jaime Hernandez

Level 3 Expert

2343 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...