My printer will not print. It makes noise, and the spool keeps turning like it is trying to grab the paper. It never grabs the paper and an error box comes up saying "out of paper". Also, when I try to print a test page, it tells me "printer has lost communication with computer". Help!!!
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I have an R2400 and it is very finicky about grabbing the paper. I have to hand feed sheets of thick matte paper one at a time with just the right amount of pressure and even then sometimes it takes two tries. Make sure you keep the rollers very clean.
Hi, the Ip3000 has 3 different feeding trays... make sure that the printer is trying to "grab" the paper in the tray that you have chosen to use in the printer properties box... when you give the print command can you see the rubber roller moving to grab the paper in the top feeder tray??? if the roller that feeds the printer is not moving you may have accidentally changed the settings to grab paper from the bottom tray...the one right under the door that opens to let printed pages out of the printer... the 3rd feeder tray is the DVD/CD printing tray... I suggest that you look at the printer Properties for remedial action... hope this helps you with your problem... cheers haitchhcee p.s. suggest you place paper in the bottom tray before making adjustments to see if it is trying to grab the paper from there...
Paper has different thicknesses called Mils. Make sure you are using the correct paper for your printer. Paper that is thinner than is intended for your printer may sometimes cause it to take multiplesheets.
Please make sure that the paper that you are using is included under the printer's paper compatibility list. Make sure that you are selecting the correct paper type on printer settings. Trash and re-install the drivers.