My rio forge was working great for 1 1/2 years when all of a sudden I turned it on only to have it immediately turn off. I figured it needed a new battery. I changed the battery, turned it on and it said unknown format. I checked the memory and everything was gone...including the memory. It said "memory used -0 , memory available- 0"! I researched and what I found is that mayube I had to reformat. I tried and it did nothing. I even took it to a computer repair place and they said the memory was gone. How could this have happened? It didn't come in contact with anything magnetic or electronic between the time it work and the time it didn't.But I have read that this unit is a piece of junk and that it can just up and quit for no reason. I know its probably past repair...just looking for any info.
This happened to my player also. To fix it, you have to go to the rio website and download the most recent firmware for whatever model mp3 player you have. I went to: http://www.digitalnetworksna.com/support/rio/product.asp?model=265&SKU=90260558) Next install. Plug in your player to your USB to your computer - BUT (and here's the important part) you need to hold down the menu key while plugging it in. Keep holding until it powers up AND the word "UPGRADER" shows on the screen. Now, run the firmware upgrade program and follow the directions and it will see your player and upgrade the firmware (yes, even if it's the same firmware version.) You'll have to run the .exe file to get the upgrades onto your player. Unplug the player and it should be like new!
Same Problem has every one eles. Anybody know where I can get a NEW Firmware veriosn for windows vist 32 bit?
Thank you so much! it worked for me!
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