I came home and turned on the tv and the screen is green and pink with snow. The sound is fine and I can play and DVD and the picture is fine.I can not change the channel either. I have a Tivo receiver for DirectTV hooked up. Does anyone know what the problem could be and how much it might take to repair.
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Try to play with DVD player. Also try to test on another inputs. If the problem persists, the main board may be defective. Another reson could be the T-con board. To find out whether the T-con board or main board cause problem, you need open the TV and check inside.
Sounds like your TV has lost the DVD channel. Turn off TV and make sure the DVD player is connected to TV and is playing a DVD. Now put you TV on and press the SOURCE or AV button on your TV remote until you can see the DVD channel. In older TVs you may need select channel and tune it manually using the TV setup.
You could see if they will exchange just the unit and save both of you the hastle of checking and repackingit all. It does sound like the unit is faulty. Or if your Bravia has more than one HDMI input then try on another, or a friends tv if you know some one with a HDMI tv in working order.
If you are using component cables to connect the DVD to the tv make sure you have the red,blue and green colors on your cables matching these colored jacks on the tv and DVD jacks. If one of these cables is plugged in wrong or not plugged in it could cause this. Good Luck
Are you getting this on all video outputs from the DVD? the yellow analog out + the red/blue/green + the S video?
Did you try connecting a different source? a digital cable TV tuner, or another DVD player?
sometimes DVD players get screwed on some outputs, while the rest stay fine. I have a DVD that has an analog video out that shows an only black and white picture, while the red/blue/green works fine.