Hi,
Initially, pls lens cleaning with the use of a CD cleaner. Additionally, you may need to open the unit for a look & see and perhaps do a manual cleaning of the inside.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information. Good luck and kind regards. Thank you for using FixYa.
Hi again,
Appreciate the postback. That being the case, then it is more than just a dirty lens. And of course it is understandable not to open since still under warranty. Other than suggesting the use of a can of compress air to force clean the inside without opening, there are not other easy user action possible, sorry.
×
104 views
Usually answered in minutes!
Thanks for advise will need to go and get lens cleaning cd to seeif it works
This did nt work as player would not read claening disc !!
Hi
Thanks for that but am worried if i open unit this might void any warrenty i have with it and it would nt even read cd cleanin disc it just says cannot read disc
Thanks for further advice.Will try cleaning disc again
×