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The SUDS message relates to overdose of detergent detected during the Wash Cycle.
This may signify a bad pump, an extra heavy load, excessive detergent or excessive suds.
If too much detergent was used, run the washer through a Rinse/Spin cycle, then a Normal cycle, without adding any detergent. This should clear the unit of the excess detergent.
Check the drain hose and make sure it is not plugged or kinked.
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Hello todd.... This is a common problem with the neptune. It means that the machine needs a new motor and a new motor control board kit. If you are under warranty do a repair. If not, get an estimate before you go ahead and repair it. Joe
Open the dishwasher door if the desired cycle does not perform as selected on the control panel. Press the main power switch "Off" and then "On" again. Select a cycle, press the appropriate button, press "Start" and close the door. Make sure the door is closed completely.
Check the circuit breaker and water supply if the dishwasher does not start after selecting the appropriate cycle on the control panel and shutting the door.
Turn "Off" the dishwasher and disconnect the dishwasher from the power supply if an error code between "E01" and "E30" appears on the digital display. Reconnect and turn the dishwasher "On." This should reset the control panel.
Terminate a program on the control panel by holding the "A" button and pressing "Start" at the same time. The display will read "0:01". Close the door to start the program sequence. The display will read "0:00" when finished.
Hi just read your posting.Now just a couple of questions.1st where is the machine draining the water to?Is it into the laundry sink or to another place?Have you removed the clothes from the machine?Have you tried putting a bucket or two of water manually into the bowl and put it to a spin cycle to drain the water out? Please reply with additional information and I can help you further.
The Motor Control Unit senses a suds lock condition by analyzing the current draw on the drive motor. If "Sud" is displayed a potential Suds Lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.
Possible Causes / Procedure
• If too much detergent was used: - Run the unit through a Rinse/Spin cycle. - Run a Normal cycle without adding any detergent.
This should clear the unit of the excess detergent.
1. Check the drain hose and make sure it is not plugged or kinked. 2. Unplug washer or disconnect power. 3. Check wire harness connections to the drain pump, pressure switch, and Central Control Unit (CCU). 4. Check/clean drain pump filter of foreign objects. 5. Plug in washer or reconnect power. 6. Check drain pump. 7. Check the pressure switch. 8. Verify CCU operation by running a Diagnostic test or any cycle.