Scanner cuts off the top 1/4 inch every time I scan.

Every time I scan, with multiple different software, The top 1/4 inch of the page gets cut off. I talked with dell tech support they told me this was not normal, so they sent me a refurb, and it still has the same problems. so now i dont have a new machine but one with 8000 prints, and 3000 scans that still cuts off the top 1/4 inch.

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Eric Engel

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This sounds like a setting in your software. Perhaps making sure that you're scanning the right size paper. Also, look on the printer to see if there's a setting to choose the right size paper.

Posted on Oct 26, 2007

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