Error 11 code

I don't know what's the matter with fixya site it's getting to be a real pain in the as>

Check here

This fusible link may be open. Try jumpering the two leads and see if the unit operates. If it does replace the fusible link. Do not operate the unit without the fusible link for an extended period. It is a safety device and is there for a reason. Hope this helps.

Check for error code and check filters are not blocked and you have correct pressures. Make sure flue is not blocked

Code 11 is that the unit is trying to light but does not sense a flame after 5 seconds. Usually means you have run out of gas if you are bottled gas. Check your bottles are turned on if you are on LPG, you might need to change over manually. Have you anything else on gas?

Is it giving you any error codes? Can you give us any more details like how do you get it started or is there a noise associated with the failure?

Beside the filters in the back, no they don't require much. After 8 years of installing and servicing these units, I haven't found a unit yet that was running faulty due to lack of service. Would recommend a cleaning of the burners about every 3-5 years. Rinnai recommends cleaning the unit with compressed air through the front grate annually...but that doesn't require disassembly

Error code 99 has to do with the flue pipe being blocked. You could have ice or frost on the exhaust or air intake. This reduces the combustion air to the unit which in turn stops the fuel flow.

Tom Hawkins
[email protected]

I would recommend you read this, hope it helps:

Rinnai Recalls Wall Furnaces Due to Carbon Monoxide Hazard
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see most clipped and recent clippings Posted by saltcedar (My Page) on Thu, Feb 21, 08 at 19:28 NEWS from CPSC
U.S. Consumer Product Safety Commission
Office of Information and Public Affairs
Washington, DC 20207 FOR IMMEDIATE RELEASE
February 21, 2008
Release #08-199
Firm's Recall Hotline: (866) 746 8344
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Rinnai Recalls Wall Furnaces Due to Carbon Monoxide Hazard
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in
cooperation with the firm named below, today announced a voluntary
recall of the following consumer product. Consumers should stop using
recalled products immediately unless otherwise instructed.
Name of Product: Direct-Vent Wall Furnaces, Models RHFE 431 and RHFE 556
Units: About 52,000
Manufacturer: Rinnai America Corp., of Peachtree City, Ga.
Hazard: A gasket in the unit can fail, posing a risk of poisonous carbon
monoxide gas leaking into the home.
Incidents/Injuries: Rinnai has received 11 reports of carbon monoxide
leaking from the furnace. No injuries have been reported.
Description: The recall involves Rinnai EnergySaver Direct-Vent Wall
Furnaces, Models RHFE 431 and RHFE 556. They are either natural gas or
LP gas (propane) fueled. The following model numbers are included in the
recall:
Model RHFE-431: FAIII-N, FAIII-P, WTA-N, WTA-P, WTA-72B-N, WTA-76B-N

Model RHFE-556: FAIII-N, FAIII-P, WTA-N, WTA-P
The model number is printed on the top of the rating plate located on
the right side of the unit. The recall includes only those units
manufactured from February 2000 through December 2007. The manufacturing
date code is the first four digits of the serial number, written as YY
MM, and is located at the bottom of the rating plate.
Sold through: Wholesale distributors nationwide to contractors and
dealers from February 2000 through December 2007 for between $1,600 and
$1,900.
Manufactured in: Japan
Remedy: Consumers should stop using the furnace immediately and contact
the firm to arrange for the installation of a free repair kit.
Consumer Contact: For additional information, contact Rinnai toll-free
at (866) 746-8344 anytime, or visit the firm's Web site at
www.wallfurnacerecall.com
To see this recall on CPSC's web site, including pictures of the
recalled products, please go to:
http://www.cpsc.gov/cpscpub/prerel/prhtml08/08199.html
The U.S. Consumer Product Safety Commission is charged with protecting
the public from unreasonable risks of serious injury or death from more
than 15,000 types of consumer products under the agency's jurisdiction.
Deaths, injuries and property damage from consumer product incidents
cost the nation more than $800 billion annually. The CPSC is committed
to protecting consumers and families from products that pose a fire,
electrical, chemical, or mechanical hazard. The CPSC's work to ensure
the safety of consumer products - such as toys, cribs, power tools,
cigarette lighters, and household chemicals - contributed significantly
to the decline in the rate of deaths and injuries associated with
consumer products over the past 30 years.
To report a dangerous product or a product-related injury, call CPSC's
hotline at (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270, or
visit CPSC's web site at www.cpsc.gov/talk.html. To join a CPSC email
subscription list, please go to https://www.cpsc.gov/cpsclist.aspx.
Consumers can obtain this release and recall information at CPSC's Web
site at www.cpsc.gov.

A code 11 also means that it might not be getting any gas. On thr right side of the unit you will find a small door. open it up and make sure the valve is in the open position. If it is, you should contact your gas company to come and diagnose what is going on. The Rinnai is not a do it yourself fix it type of heater.