Question about SmartDisk 2.5-inch USB 2.0 Smart Disk Case Enclosure (Black) (CSEEC2501U) Drive Case

Faikure toe copy VHS tape to DVD using Smartdisk and Arcsoft Software

A Smart disk product no 800094 has been supplied with two cds. One labelled Videosafe with Quick DVD and the other Cameramate Pro fix. When either is run to transfer VHS to DVD there is an initial few seconds ( about 15) when a silent version of what is on the VHS tape appears on the screen. Then the Windows Xp Professional seems to hang. I cannot escape from the programme except by restarting the computer. I have tried several times with different settings to no avail. The Manual which came with the discs is not helpful, and is the same as the manual downloaded from the Arcsoft site. I ) Is there a better manual which can help troubleshoot? II) Is a USB connection sufficient? III) Is there an incompatibility with Windows Xp? R F Doran

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Posted on Jan 02, 2017

Marty marty

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SOURCE: Smartdisk Cameramate Videosafe

it was trying to stream data USB while writing DVD, somewhat risky. Try this instead: look for the option to copy all data to hard drive first and then burn DVD from hard drive.

Posted on Jun 05, 2007

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