Question about LaCie d2 Extreme (300793U) 500 GB Hard Drive
While trying to make my hard drive invisible to other users on our work network, I accidentally locked it in the "get info" window on my Mac. It now no longer shows up as an icon on my desktop. I am running OSX. I tried shutting down the computer and unplugging it and all devices for 15 minutes to reboot the drive but that did not work. The drive shows up on "About My Mac" as a listed drive, and I tried to repair the disk permissions in disc utility, but only repair disk and verify disk are available options for the drive. Help! What should I do?
This happened to me as well - i have been reading that it could be the power supply adaptor. If you can try another one - it might solve the problem. The adaptors seem to either be faulty or made to stop working. Great news for us the consumer!!
Posted on Dec 16, 2008
It sounds like the RAID controller in the LAcie drive may have failed. When this happens generally the data on the drive is left intact but you will require a new casing for the drives and the help of a data recovery pro to get the files off before you can re-initialize the set. Unfortunately all the good free/cheap utilities work only on single drives so you will need the help of a pro with high level software and additional equipment to retrieve the files.
If you are in North America I would recommend Armor-IT Data Recovery, they're listed in the FixYa service database for most US states. If you're outside North America, post your location and I will help you find an appropriate service.
Posted on May 29, 2009
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