I was wondering something. do you think pioneer would send me a replacement part or maybe i could send player back to them for them to fix for me? i am puzzled eepwith this one. i know dell and gateway both have graciously replaced parts for free for me recently with installation instructions and now i am up and running on my laptops... do you have any suggestions. i really would like to get my player to play discs and get away from this blank screen... thanks for you recent tech support (you know who i am talking about!!!) keep up the good work i know it is greatly appreciated by all seeking advise online like myself.
If the unit is under warranty call Pioneer Electronics customer service and get the info from them to send it back. If the unit is no longer under warranty Pioneer can tell you were the closest repair center is to you, but be willing to shell out big $$ to have it fixed. If you are technically inclined, buy a service manual and try and fix it yourself. Or there is a person on Ebay offering repair service for this kind of problem. I think it's about $ 120. I am in no way connected to this person and can NOT vouche for his work. - Nate
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Sorry, no there isn't much you can do at a consumer level with this player, except, if you still have a manufacturer's warranty, taking advantage of it and sending the unit back for warranty repair/replacement (whichever they suggest to you). It is clearly malfunctioning, beyond user control - send it back as a warranty claim (if you still have one on this model). It won't cost you in repairs that way.
Don't put up with a defective product, send it back - get it fixed under warranty free of charge (if applicable), or the unit replaced (again, if under warranty, free).
It won't cost hundreds of dollars and shouldn't take forever to resolve this simple case. Good luck. This is something the manufacturer should worry about; not you.
Sony is quite of a sensitive player. It wont play all type of discs especially self burned ones. It will only read original discs. Not only with this model but generally for Sony models. If ure looking for a multiplayer then i would suggest using Pioneer. But since u already bought it, then u have no choice. Continue using it with original discs. If u have issue with original discs, then ur player has gone haywire. Time to send it for service to the service center if its under warranty. If it isnt under warranty, then send it to local tech store, maybe your optical lens has worn out.
it maybe a programing problem in one of your programable chips that controle that erea if its new send it back and get a new cd player and also contact pioneer service center thier realy great and will help you
They will probably consider it a void of the warranty, but it is definitely worth a shot. I work for another large consumer electronics manufacturer, and if the customer does not admit to dropping it, and just says that it spontaneously broke, I will replace it for them. It's all in the wording. never admit you did it, just say it spontaneously cracked.
Send the in-dash unit, no wires or antenna, also include a note explaining the problem, add your telephone number. If the unit is out of warranty send a check or money order for $200, that will cover any normal repair, if in warranty send a copy of the sales receipt.