Question about Fargo Pro LX ID Thermal Card Printer

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The card stucks

My Fargo Pro-lx prints ok, but when the card arrives to laminating fase, the card stucks and the printer send an error message. I did check the temperature by the software and increase it to check if that solve the problem, but doesn't work. I will appreciate any idea to solve this problem. Ram?. S. Salazar C.

Posted by RAMON S. SALAZAR on

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This is an old post, but are you using ultra card III cards by fargo?

Posted on Apr 23, 2009

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1answer

I have fargo hdp5000 printers that keep display this errors message. Lm1 headlift err No 217

That message indicates the printer logic-board cannot either cannot sense or can't get a confirmation that head in the lamination unit (#1) is raised. Things you can check:

1. Make sure you have the right power-supplies for both the printer & lam. unit. They should match, so fairly easy to check. Of course, make sure both are firmly plugged in.

2. Sometimes when powering on the printer/laminator, there's a timing issue where the laminator isn't ready to respond when the printer looks for it to be there. To check this, power on the laminator first, wait 5 seconds, then power on the printer.

3. Make sure that the printer and laminator aren't separating and are perfectly aligned. The connection between the 2 is a "finger board" that protrudes from one and interfaces with the other. If the printer and laminator aren't in proper alignment, it may interrupt communications between the 2.

Other than that, it may require service for a bad head-lift motor. If you're located in the USA, we are a servicing dealer for Fargo, and can help with out-of-warranty service. If outside the USA, or if the unit is still in warranty, consult your local dealer.

Good luck!

Safe-Card ID Services
Charlotte, NC USA
https://www.safecardid.com
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1answer

Fargo HDP5000 printer stuck on "laminator Startup", sometimes it will give me "error 217 message, and sometimes it is just stuck on "laminator startup" the printer works without the laminator attached

It could be the laminator has gone bad. It could also be a timing issue with the startup sequence upon power-up. As you'll note, there are 2 power-supplies for the printer with laminator - one for the printer/flipper, and a second for the laminator. When powering up the system the laminator is supposed to be ready and respond to a query from the printer during its startup sequence. If the printer is ready before the laminator, then you can get such an error. To check for this, plug-in/power-up the laminator about 5 seconds prior to the printer to see if the behavior changes and it now works.

If results are the same, next double-check the connector between the printer and laminator to ensure there are no broken or bent pins or connector "fingers", and that the connection is secure. The gap separating the printer and laminator should be tight and even top-to-bottom as well, ensuring a good connection.

Also double-check your power-supplies. They should be identical and, if a recent model, will have a small silver sticker affixed that shows the printer serial number on it (check the manufacturer's plate your printer/laminator for serial-number, and make sure your power-adapters match it).

If none of the above resolve the issue, then contact your Fargo dealer for servicing or further support. If you don't have a dealer relationship and you're located in the USA, feel free to reach out to us!

Good Luck!
Safe-Card ID Services
Charlotte, NC USA
https://www.safecardid.com
0helpful
1answer

ERROR MESSAGE 246

There was a communication
failure between the Printer
and Laminator.


FARGO Electronics HDP5000 User Manual Page 96
0helpful
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Why my Fargo ProL Printer is not printing my Card Back Clear?

Hi, Its not clear what you are saying.
First, what kind of ribbon are you using for printing, and what kind of lamination ribbon are you using?
what are you trying to print on the front and back?
0helpful
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Card Jam Error 112 & 245

please calibrate the Lam Film sensor.error 245 is lam sync error please check Lam power/connections and restart the Printer.
0helpful
1answer

CARD JAM: MAG

SOLUTION = WRONG DRIVER.

I had the Pro-lx drivers installed for a Pro-L and once I found the Pro-L drivers, I deleted the other drivers completely and uninstalled the printer and redid it with the right drivers and it works perfectly.
2helpful
2answers

Card Flip Jam Error message

Open the left hand top cover, In between the ribbon rollers you will see a small flipper, ( small piece of metal with a wheel stuck on one end. ) Maually turn this so the grey wheel is on top and white smaller wheel on the bottom.

This ocassional gets jammed and need righting manually.

0helpful
2answers

Lam Error/Out

I contacted fargosupport.com and a technician walked through the solution, free of charge.
1helpful
2answers

Fargo pro l lamination

I cant even get my cards to print the lamination on there. Can you please help me!.. Can you show me pics on how you installed the Lamination rolls. Also is there a special driver you installed or option you clicked beside the over laminate one. THANK YOU SO MUCH!
0helpful
2answers

SmartGuard troubles

I am having the same exact problem with the Pro L. Did either one of you figure it out? I just spent $100 on the SmartGuard and now I cannot get it to work
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