Each time around this time of year my broadband connection starts dropping the router then reboots and alls ok for an indefinite time but then it drops again I have changed all cables & have used another 2wire router but that does the same so I'm think I'm loosing bandwith or noise from my isp but after having this out with them numerous times in the past with no luck resolving the issue what is the best option here?
Enter you ISP address in the search bar to get to your 2 wire settings. Go to home network and then settings. Then click on modem settings. Change it from 11g to 11b. Had this problem for 2 years. No problems since.
If you try to change the router and getting same problem, i think you need to isolate it first without the router because this is not the issue, by the way did you ask your ISP to run a line test? what is the result? have you try to change the modem? my first suspect is the modem.
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I'd hate to say this but the 1701 was abandoned and buried a long time ago :( 2Wire was no longer supporting it when Arris bought them out and Arris will just tell you time for a new one. Even electronics with non-moving parts eventually wear out. If you're renting the 1701 time to buy a replacement and save those monthly fees (typical payoff is 10 months or so). Your ISP will have a list of compatible modems, although you might have to deal directly with their customer service to put a new gateway on your line.
However as you said Desktop works fine and this seems to be issue with Wireless Netwrok card of your Laptop try to upgrade drivers of the Wireless netword card opf your laptop and this may possibly resolve the problem..
Turn everything off. Router, PC etc. all OFF. Then start the PC, wait 2 mins. Then plug in the power to the router. Then the cable into the PC. Then check fireware [Zone Alarm etc] to see if it is recognised as receiving data. Click on IE or Firefox. If this fails, do it again Have a coffee break. Remember the cable connects to the broadband and it flows in and out without the dreadful instruction CDs given you.
you may try this and see if this help solve your problem
Step 1try to connect your computer directly to the modem and check if you will also experience problem
Step 2: Shutdown the computer. Step 3: reset the router while power on then Unplug the router’s power cable. Step 4: Unplug the Broadband modem’s power cable and wait for 30 seconds. Step 5: Plug in the Broadband modem’s power cable and wait for its lights to appear
stable. Step 6: Plug in the router's power cable once the modem’s lights appear stable. Step 7: Power on the computer on and configure router settings if neede
Step 8:test the Internet connection.
if this still didnot work, maybe you need to upgrade the firmware of your router
hi! first of all, let's try to make the broadband link light turn green. open any browser, go the modem's UI by typing gateway.2wire.net or homeportal/setup on the address bar, follow the onscreen instructions on running the system setup wizard. it should make the broadband link green now. for wireless connection, click on the airport icon, and select on the SSID or network name in the drop down menu. if ssid is not on the drop down menu, click on other. type the SSID in the network name field and wireless security is none. (SSID is the last 3 nos. of the SN)
hi! have you used this other identical 2wire modem before? if this other 2wire modem (is it the same 1701hg?) well you may need to configure the settings first. also 1000 series modems usually have 3 lights on it; power, broadband link, and local network. if these 3 lights are on, you may need to access the modem's user interface. assuming that all lights are green, on your computer directly attached to the 2wire, open up any browser, type in gateway.2wire.net. it will give you the network at a glance page. click on run system setup wizard, type in the system password. on the ppp authentication page, please check if it has your username & password (this is the one that you set up on your internet acct w/ your ISP), the next screen will establish a connection. (please tell me if you've got any error messages...)
I have tried also in the past, to set up a connection with this make of router with an ISP other than the ISP that supplied it and i was not able to get it to connect as i think the firmware is set to only recognise certain ISP IP addresses or MAC settings.