Voicemail flashing light will not turn off even after deleting all messages.
SOME WORKAROUNDs - which MAY NOT WORK for everyone!
while ensuring that the TBB line is ON HOOK - NOT OFF HOOK:
1) LISTEN to your NEW VM through the Portal. If you listen through Email forwarding - this will NOT cancel the flashing VMWI.
2) Access your TBB VoiceMail from another phone (cell) or through RemotePhone. LISTEN to your NEW VM from there.
The flashing VMWI should be OFF and back to normal operation! You need to repeat the above steps for any NEW VM.
•You need to have at least one NEW VM that you have not listened to for the above to work. So if there are no NEW VM, phone your TBB line and create one. Then LISTEN to it from the Remote Phone/ cell phone, or delete it from the Portal, and the light should go off.
•Note that listening to or deleting OLD VM (whether in CURRENT or SAVED folders) will do nothing!
I receive my voicemail messages via my email account. There was a solution to turning off this light by pressing a key or sequence of keys. I just don't remember how it was done and the manual doesn't mention how to do it either.
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