Heater will not work, trips the reset button constantly. No help from manufacturer.
This a new unit, 7/06.Air was a problem when it was to hot, manufacturer claims to much humidity, sold be a pump for next summer. Now the heat unit is constantly cutting off after fifteen minutes if I am lucky. Is there a chance these units are in need of recall. The one day the units heat system worked it was wonderful. The next day it started the constant shut offs, I push the reset, runs about 15 minutes or less, will not turn on without the reset. I am fearful this will cause a fire.
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert who has written 50 answers of more than 400 characters.
An expert whose answer got voted for 20 times.
Re: Heater will not work, trips the reset button...
First of all I would make sure that you have it set up as instructed by the manufacturer guide or owners manual. If the plug is getting warm, replace the receptacle or try it in another outlet. Do not use an extension cord unless it is rated at the current that the unit is suppose to draw. If problem persist,contact Soleus International at [email protected] (888) 876-5387. They promise a 1 year warranty. http://www.soleusair.com/Consumer/index.htm
If you are not satisfied with the unit and their warranty, contact the place you bought it from and try them. Report them to the BBB if still unsatisfied. Good luck.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Doesn't matter how hot it was when installed, there still should have been proper start up performed. That means running unit thru all cycles and checking charge. If it was installed this summer then installer should warranty service to return and complete install properly.
If you trying to remove humidity, the setting or percentage of humidity to you want to remove should be set low. it's actually the humidity that will be left in the air. In the Hot Summer months, you want lower humidity, as opposed to the Winter months, when you want higher humidity.
"Plastic cup inside the bucket" - that's got me stumped. But, I suspect, it may be a float valve to turn the unit off, once the bucket reaches the full level. The water enters the bucket through a drain tube or hole from inside the dehumidifier, above the bucket.
By best advice, since this is a new unit, that you recently purchased, is read the Owners Manual/User Guide and become thoroughly familiar with the proper operation of your Dehumidifier, as well as how to properly maintain it. As, they aren't maintenance free.
Yes, you get a lot of water from the condensate that accumulates on the air handler finns. My house unit during the summer generates a gallon in two hours during the hot summer months. The water run off is dependent on the humidity.
Joyandkyla -- Sounds like you have a Ice2O refrigerator (nice). Is it the 22 or 27 cu.ft. model? Are you sure the unit is properly leveled? If the top doors have a tendency to flop open (or closed) then the unit is probably not level (front-back/side-side). Normally, condensation should be channeled to the rear compressor evaporator pan. I live in Michigan too, and it has been very humid this summer. If you are still having problems, write back. -- SWT
Really not efficent to run a heat pump at those temperatures. Below freezing is not good for the compressor in the outside unit. The humidity in the house with the low temp. is causing the condensation on the windows to freeze. Kinda like an air conditoner does in the summer without the freezing humid air from the house goes over the cold a/c coil and the moisture condensates on the coil running down to drain pan. raising the temp. in the house and lowering the humidity should help. I would also recommend running the electric heat in low outside teperatures.
Yes, but they are expensive! The unit is mounted into your air handler & a humidistat installed. Walmart dehumindifier a lot cheaper. I use one on my 1600 cuft home real well. You can set humidity level, unit will shutoff at that level. They come with an internal tank & can be plumbed to an external drain. Winter humidity should be @ 49%. Dehumidifiers also create hot air.
If your unit is blowing heat inside and it's not a heat pump. It will be most likely electric heat in your case.
Sounds like you have a split unit meaning the condenser is outside and the cooling and the heat features are inside or under your home.If your Rudd is a heat-pump the outside unit will cycle/blow cold air outside in winter and hot air will cycle/blow outside during the summer season. Now, if for some reason the heat is not coming on inside the house, would be the only reason that you would need to be concerned. Being a heat relay or breaker of could cause that problem. Hope this helps you, Sea Breeze