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Question about Samsung ML 2010 Laser Printer

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Printer doesn't work

I bought my laser printer last May, and until last week, it was working beautifully. I also bought an inkjet printer second hand two weeks ago so I could print in colour now and then. I installed the driver from the site for the inkjet printer and it works great. To use either printer, I just used to unplug the usb cable from one printer and plug it into the other. Both worked fine, though it was a pain to unplug and plug, so I bought another usb cable for the inkjet. Both printers stopped printing. Little did I know that there is only one usb port for a printer. Fine, I figured that out, a little late.... Anyway, the inkjet printer works fine, but the laser printer won't work at all. It came with an installation cd which I have installed six times and uninstalled six times to no avail. It will not print a test page, but only an error page - Position: )x42b (1067) System: h6fwaim_mono/xl_image Line: 132 Version: QPDL 5.04 04-25-2005 I have no idea what this means. The laser printer will print a demo page, and as it was working all along with my Windows XP, it is definitely compatible, as stated on the demo page. Anyway, I always change to the default printer, depending on which printer I want to use, and make sure it's online when I want to print, but I get a pop up saying to check the printing queue and try the trouble shooter, which I have countless times. I can't print in Word, Note Pad or anything. The laser printer is plugged into the proper usb port on my tower, the ink toner is new, as of two weeks ago, everything is plugged in, there are no paper jams,the usb cord works because I'm using it for the inkjet, and I use the same cord for the laser. I have no idea what to do and I'm at my wit's end. I've even gone to the Samsung website and downloaded the driver, but it still doesn't work. Is it the printer, or my motherboard? I don't have a virus, I've done defragging, spy bot and ad aware, and I have Window Washer, if that helps. I love my laser printer and bought one initially so I could print more without constantly running out to get ink cartridges. If you can help me, I'd greatly appreciate it. I do need detailed step-by-step instructions though.

Posted by Marjorie Lloyd on

  • Marjorie Lloyd Nov 18, 2006

    Thanks for your feedback and I have fixed the problem. It turned out to be quite simple. I bought 2 new usb cables, installed both printers again, plugged in the new usb cables into the two usb ports on the back of my tower, and now I can switch from one default printer to the other whenever I want. I thought that since the older usb cable worked on the inkjet that there was nothing wrong with the cable. I emailed Samsung and they told me to use a different, shorter cable. ( the one I bought when I bought my laser printer was 10 feet long - the store I bought the cable from was just trying to make an extra sale on top of the price of the laser printer.) I ended up buying two new shorter usb cables at a different store that still cost less than the more expensive one and they work perfectly. Who would have thought that the solution would have been so simple in the end? Talk about a pain! But thanks again for taking the time to help me. I really appreciate it.

  • timmybabes Mar 12, 2008

    my lexmark 8300 doesn't operate at all, what shall i do? do you have any service centers near my locations, im living here in angeles city pampanga philippines..



4 Answers


I have exactly the same problem as Mal1957 (above) Its driving me nuts. Now I will try some new shorter USB cables. Will report back

Posted on May 24, 2007



HP PSC 500 I cannot print my downloads. I click on "file" and get the "print box". I click on "print" and get the second "print box", but it doesn't have a print icon for me to click on.

Posted on Feb 17, 2007



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The printer test page prints in raw format. I have an ML2010 with the exact same problem as you with the added complication that I am using a network print server. Anyway, after months of printing problems I clicked on printer properties and configured the printer port to print in RAW format instead of default LPR format and now the printer works just fine. Just click on your print driver's properties, then find the port that your printer is on and click the Configure Port button. Change the protocol to RAW and then apply all settings. Your printer should work now.

Posted on Nov 18, 2006


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The answer is probably down to the usb port, they don't always like change, because you are trying to swap hardware in same port, they tend to want to stay with one or the other peice of hardware. If you have'nt got another spare USB port, which i assume you have'nt, invest in a 2 or 4 port USB hub(But make sure it's powered by a AC power lead and not just a usb powered hub, because some hardware will not be recognised e.g I Pods), this connects into your usb port and gives you 2 or 4 port more to use, and you won't need drivers for it. They are inexpensive and you simply plug it in. I think this will solve it for you

Posted on Oct 23, 2006

  • Anonymous Oct 23, 2006

    If you wish to see an example so you know what to buy check this site.


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error page - Position: )x42b (1067) System: h6fwaim_mono/xl_image Line: 132 Version: QPDL 5.04 04-25-2005

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