Western Digital 500G Book drive

Hello. I understand how hard it is to read some of those instructions. Here is a link for you to copy/ paste that takes you to Western Digital. They bought Hitachi. This is the PDF instructions that you need to be able to install the software correctly to do your backup.
http://www.hgst.com/hdd/support/pdf/Quick-Start_LifeStudio_Desk.pdf
Hope this helps you..

connect the hdd and when it is listed under computer right click - autoplay
you get the option o install teh software

12V
2.5A
Plug with plus inside, minus outside

Hi,

Thanks for searching our database first, sorry you didn't find the answer yet but let me remedy that.

If you're getting power but no lights either the My Book circuit board or the drive circuit board has failed. Either way avoid Best Buy and Geek Squad, I have heard way too many customer complaints about both when it comes to data recovery lately.

First stop in at your local PC shop and ask the techs there to remove the drive from your My Book and test it in a new enclosure. If it works there, you're done, buy the enclosure.

If that fails and the drive is at fault, reply back with your location(Country, State and City) and I will refer you to an actual data recovery pro near you for data recovery.

Hope this helps FixYa,

Chris

Did you recently drop it? Usually the clicking noise means there is a slight bent metal object that is hitting when it tried to read. There is nothing to fix it. You'll will have to purchase a new one if it still doesn't decided to read

it seems a problem with the driver, try plugging it onto a different computer. If that works, reinstall the driver.

Hello

OK, at the link below you will be directed to a tip i wrote on this exact error.

Click HERE.

Feel free to let me know if you have any further questions.

Kind regards
Andrea

Hi,

It sounds like you have the My Book Mirror edition. If that is the drive that you wanted it is suppose to do the mirroring. Otherwise, I'd contact WD and explain that they sent you the wrong drive.

Good Luck

Mark

It broken. if you want your data back youl have to spend alot on data recovery.

It could be a hard drive crash. There are places in your area that can fix these and restore your data. Check in Google and see if there is one in your area.