Error message - I made a 4 x 6 custom paper size, asked printer to print from the photo tray and received the error message"Specified custom paper size is not supported in the selected tray" and can not get the printer to print my document. I know this printer is capable as I have printed this very document from the photo tray-however, I was using a Dell computer with Windows XP operating system. Now I am using a new iMac computer to try and print the document. Can anyone help?
First customize the paper size in the Page Setup. Secondly when you send command for print, change the paper size to custom size from the Printer Properties and click print. On the other hand, you can select the paper size from the printer's menu itself after sending the print command. Please make sure that the right driver of the printer is installed on your computer.
Hope it will help and fix your problem.
SOURCE: How set Printer to Autoselect Tray
This will most likely be the in the menu on the printer. Refer to the users manual and how to access those setting.
SOURCE: Stopping Auto Tray Selection
If you use different print materials of the same size in the trays, each tray with a different print material should have a unique paper type setting to prevent the printer from linking the trays together and mistakenly printing on the wrong paper.
From the printer's operator panel, choose the paper menu, then paper type, then select the source (ie, tray) that you want to change.
For example, if you have plain paper in tray 1 and preprinted paper in tray 2 and both are set up where size = A4 and type = Plain paper then when Tray 1 runs out it will automatically feed from Tray 2. To prevent this from happening you should change Tray 2 type = Letterhead. In this way, the printer knows that the two media types aren't identical and won't pull from that tray unless you specifically tell it to.
SOURCE: Officejet 7210 puts odd sized print jobs on hold
check to see if there is a custom size option on the page setup on the print job. that might work.
I’m happy to help further over the phone at https://www.6ya.com/expert/eric_7148ad2a373711a3
SOURCE: Paper Size Error: The specified custom paper size is not supporte
1. Press the OK button to bring you back.
2. Press the menu button repeatedly until paper size comes up
3. Use arrows to change paper size from automatic to whatever size you are looking for.
4. Start Copy
This worked for the HP Officejet 7210 All in one
SOURCE: Hp P4515n - Paper Handling for tray-2 only, gives
I just ran into this same issue with an HP LaserJet P4015n. Worked with HP and the resolution ended up being the following.
Hopefully this will work with the P4515n printer as well.
1. Open EWS page (printer page) in Internet Explorer.
2. Log into printer as administrator
2. Click on Settings tab, Configure device, System Setup
3. You will find Tray Behavior
4. Change tray 2 model to Standard Tray.
This should give you the standard options for the Tray 2 size or default to the size detected.
5,016 views
Usually answered in minutes!
×